Customer Service
| 567 Ratings
As businesses have become more customer-centric, organizations must proactively develop customer service skills among their employees. Efficient customer service builds competitive advantage and customer loyalty and helps companies to expand better in existing and new markets.
Vinsys' customer service digital learning package is a one-stop solution, adeptly addressing the spectrum of customer service needs. This package equips organizations to deal with customers by grasping their purchasing behaviors and addressing their changing preferences.
- Essentials of Customer Service
- Interaction and Communication
- Persuasive Skills
- Understand Customer Requirements
Animated/interactive
Micro presentation
Adaptative
Video Course
Lecture/talk
Reading-audio books
The course is robustly designed to proffer organizational expertise with due flexibility. Course content is available in three different forms, i.e., short (1-10 minutes), medium (10-60 minutes), and long (more than 60 minutes).
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