ITIL Foundation Certification Training in Bangalore

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itil foundation certification bangalore

Vinsys is a PeopleCert ATO and an AXELOS Certified Training Partner

18.00 PDUs

Success Ratio of Gaining the Credential in 1st Attempt – 99%

Intensive Exam Preparation, Practice Tests, Q & A Sessions & more.

Overview Who Should Attend Prerequisite Outline Certification

ITIL Certification Course Bangalore Overview

ITIL 4is a blend of all the previous ITIL versions and the latest Technology to provide the best possible ITSM support to the IT service provider organizations. There are some new concept additions to this version, however, the objective of learning them remains the same utmost customer satisfaction through value creation is what ITIL 4 is all about.Guidelines which you will grasp from this ITIL training will help you keep a practical and flexible approach while creating products or services for your customers. Service Value system in ITIL 4 lets you progress with customer feedback, guides you in optimizing and automating the processes and sheds light on 4 dimensions of service management. It gives out the most innovative techniques that are very convenient to utilize along with other frameworks like DevOps, Agile and Lean.

Note:Vinsys provides ITIL certification training in combination with ITILexam.

Audience

ITIL Foundation Certification is a basic requirement for any IT Professional to learn and grow further in the field of IT Service Management, ITIL 4 Foundation Certification is the best suited for:

•   IT Managers/ IT Support Managers
•   Quality Analysts
•   Service Delivery Managers/ Associates
•   Application Managers
•   IT Developers/ IT Development Managers
•   Database Administrators
•   IT Audit Managers
•   IT Architects
•   IT Executives
•   Business Operation Managers
•   IT Consultants
•   ITSM Trainers and Facilitators

Eligibility Criteria

There is no eligibility criterion to appear for ITIL 4 Foundation Certification Training and Exam. Any individual, IT Professional, non-IT Professional or an ITSM aspirant may attend the training and take the exam. The course is beneficial for everyone.

Course Outline

Introduction to ITIL® 4

The evolution from ITIL® v3 to ITIL® 4
Purpose of ITIL® 4
Certification Scheme

Key Concepts of Service Management

Service & Service Offerings
Product
Service Management
Value & Value Co-creation
Service Provider & Service Consumer Organizations
Other Stakeholders
Service Relationships & Service Relationship Model
Service Provision & Service Consumption
Value: Outcome, Cost & Risk
Value: Utility & Warranty

The Four Dimensions of Service Management

Dimension 1: Organizations & People
Dimension 2: Information & Technology
Dimension 3: Partners & Suppliers
Dimension 4: Value Streams & Processes
External Factors

The ITIL® Service Value System (SVS)

Inputs & Outcome of the SVS
Components of the SVS

The Guiding Principles

Focus on Value
Start Where you are
Progress Iteratively with Feedback
Collaborate & Promote Visibility
Think & Work Holistically
Keep it Simple & Practical
Optimize & Automate

Service Value Chain

Activity: Plan
Activity: Improve
Activity: Engage
Activity: Design & Transition
Activity: Obtain/Build
Activity: Deliver & Support
Value Chain interaction with Value Streams & Practices

ITIL® Management Practices

General Management, Service Management & Technical Management Practices

Purpose Statement & Key definitions of following Practices: (Bloom’s Level 1)

Information Security Management
Relationship management
Supplier management
IT asset management
Service configuration management
Deployment management
Release management
Monitoring and event management

Purpose Statement, Key Definitions & Overview Understanding of following Practices: (Bloom’s Level 2)

Continual improvement
Service level management
Incident management
Problem management
Change control
Service request management
Service desk

About The Examination

It is intended to assess whether the candidate can demonstrate sufficient ‘Remember/Recall’ (Bloom’s Level-1) and ‘Understanding’ (Bloom’s Level-2) of the ITIL® 4 service management framework, as described in the syllabus below. The ITIL® 4 Foundation qualification is a prerequisite for the ITIL® 4 higher level qualifications, which assess the candidate’s ability to ‘Apply’ (Bloom’s Level-3) their understanding of the relevant parts of the ITIL® framework in context.

It is recommended that students should complete at least one ITIL 4® Foundation Mock Exam.

Multiple choices, 40 questions. The questions are selected from the full ITIL 4® Foundation Certificate in IT Service Management examination question bank.
Maximum 60 minutes for all candidates in their respective language
Candidates who are completing an exam in a language that is not their mother tongue and where the language of the exam is not their primary business language, have a maximum of 75 minutes to complete the exam and are allowed the use of a dictionary.
Prerequisite: Accredited ITIL® Foundation Training is strongly recommended but is not a prerequisite
Supervised: Yes
Open Book: No
Pass Score: 26/40 or 65%
Delivery: This examination is available in Online or Paper-based format

Mr. Prasad Lele

IT Governance & ITSM consultant

Area Of Expertise: ITIL® Expert, CobiT® 5 Implementation Certified, CobiT® 5 Assessor Certified, Certified ISO/IEC 38500 Lead IT Corporate Governance Manager, ITIL 4 Foundation Certified, Certified ISO/IEC 20000 Lead Auditor, PRINCE 2® Practitioner, Certified ISO 21500 Project Manager, SIAM™ Foundation, VeriSM™ Foundation

Course Advisor

Prasad has 20 + years of experience across IT operations, IT Service Management, IT Projects, IT Governance, IT Risk & Compliance Management.
He has trained more than 2000 professionals on various best practices & frameworks.
He Has a strong exposure of requirements elicitation to design, improving, developing, implementing & auditing processes.
Prasad possesses a good understanding of assessing various IT processes against industry best practices.
He has worked on various Transition Projects like, “Change in vendor support” “Domain Migration & Policy Implementation” “ITSM Tool Implementation” “Consolidation of Service Desk” “Designing of customized reports in the tool”.

Choose Your Preferred Mode

ONLINE TRAINING

1 day Instructor led Online Training
Experienced Subject Matter Experts
Approved and Quality Ensured training Material
24*7 leaner assistance and support

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CORPORATE TRAINING

Customized Training Across Various Domains
Instructor Led Skill Development Program
Ensure Maximum ROI for Corporates
24*7 Learner Assistance and Support

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FAQ’s

What is ITIL® Practitioner Certification?

This course provides comprehensive training for anyone involved in the provision, support, and delivery of IT Services.

What is the duration of the training?

The training duration is 1-2 days.

Do you provide certificates on successfully completing the course?

Yes, at the end of the class, we will execute the PeopleCert exams. After passing the exam you will receive a soft copy of the certificate on your email which states that you have successfully completed the course.

When are the classes conducted?

All open house sessions are conducted on weekends only. For in-house sessions, it can be as per the customer's requested schedule. In Covid 19 pandemic all batches are online.

What is included in the online ITIL Foundation Training in Bangalore?

Along with facilitating training sessions, we provide required course material and practice questions for exam preparation

Who conducts the training sessions?

Training sessions are facilitated by certified experts having practical working experience as well as training experience.

Why should one join Vinsys TIIL 4 Certification Training Course in Bangalore?

We are an Accredited Training Organization
Experiential Education
Experienced Industry Experts
Accredited course material
Quality Courseware
Post training support

What is ITIL Certification Cost in Bangalore India ?

The ITIL certification cost follows a certain formula-

ITIL Training cost + ITIL Examination cost = ITIL certification cost

The cost of each level of ITIL is incorporated in the ITIL certification cost in bangalore click the link.

Why Vinsys

Seasoned Instructors

Official Vendor Partnerships

Authorized Courseware

3,000+ Courses & 2,000+ Modules

In Synch with Tech-advancements

Customizable Blended Learning Options

Reviews

The beauty of pursuing ITIL^® certification through Vinsys was that it created a tremendous amount of knowledge generation. Now I do have a strong understanding between IT and the business, a vision of the management of risks, and transparency of IT costs and assets. This has helped me tremendously in running a project successfully.

Amol RandhavExecutive Level

In a quest to deliver better business solutions, I had undertaken the ITIL^® exam training. This proved to a USP to my already existing bright career. Vinsys played a crucial role in making me understand the importance of the course and the course helped me chart out improved delivery services, better customer satisfaction, and increased utilization of resources.

Shyamal SaxenaEngineer

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ITIL® 4 Foundation Certification Training in Bangalore, india