Troubleshooting Microsoft Teams (MS-740T00) Certification Training

MS-740T00 Course

Note: The course is retiring on July 31st, 2023. 

A 03-day instructor-led training program MS 740T00: Troubleshooting Microsoft Teams offers a seamless learning experience that helps learners to build a rewarding career in Support Engineering. With the evolution of

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MS-740T00: Troubleshooting Microsoft Teams : Course Overview

The MS-740T00: Troubleshooting Microsoft Teams course broadly helps you in the steps and methods associated with troubleshooting applications, channels, file sharing, signing issues in Microsoft Teams, federation issues, media flow, and other actions. This course assists learners in the configuration and troubleshooting actions of Microsoft Teams Clients and services. Troubleshooting Microsoft Teams process includes fixing voice issues, live events and messaging. It consists of smart approaches to configure and manage Teams to provide effective assistance to the businesses Team users for great performance and client experience improvement.

Vinsys provides a range of options to make the learning process simple and efficient. You can choose from:

  • Online Instructor-led Training VILT
  • Instructor-led training ILT
  • Private Group Training and more.
  • Please check the detailed outline mentioned below to learn more about the concepts this course covers.

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Course Objectives

After successful completion of the course, learners will be able to understand the following:
 

  • Introduction to troubleshooting Microsoft Teams
  • Identify common Team problems
  • Understand and troubleshoot media flow
  • Troubleshoot emergency calling issues
  • Troubleshoot direct routing issues
  • Troubleshoot Microsoft Teams Voice Issues
  • Troubleshoot Microsoft Teams meetings, live events, and messaging
  • Configure and troubleshoot Microsoft Teams clients and services
  • Understand how to configure app permission and setup policies
  • Understand how to troubleshoot private and public channels
  • Troubleshoot Federation Issues
  • Troubleshoot issues signing into Microsoft Teams
  • Troubleshoot Apps and Channels
  • Troubleshoot file sharing

Target Audience

  • Learners who aspire to become Support Engineers
  • Learners currently working as a Support Engineer:

Responsible for understanding issues with Microsoft Teams and suggesting the corrective measures to the customers or stakeholders
Associated with the administrators and co-workers who work with related technologies and troubleshoot and sort out issues.

Course Outline

Introduce troubleshooting Microsoft Teams

  • Describe the role of the Teams administrator
  • Identify common Teams problems
  • Explain how to approach the resolution process with Microsoft Teams

Troubleshoot Microsoft Teams Voice Issues

  • Understand and troubleshoot media flow
  • Use the Call Quality Dashboard to investigate audio and video issues
  • Troubleshoot emergency calling issues
  • Troubleshoot direct routing issues

Troubleshoot Microsoft Teams meetings, live events, and messaging

  • Troubleshoot Teams meetings
  • Troubleshoot live events
  • Troubleshoot messaging

Configure and troubleshoot Microsoft Teams clients and services

  • Configure and troubleshoot Teams clients
  • Configure and troubleshoot Teams services

Troubleshoot Federation Issues

  • Understand how to troubleshoot interoperability issues between Teams and Skype for Business, or Skype.
  • Understand how to troubleshoot federation issues, including federation policies and domain lists.

Troubleshoot issues signing into Microsoft Teams

  • Troubleshoot account and network issues
  • Troubleshoot member sign-in issues
  • Troubleshoot guest access issues

Troubleshoot Apps and Channels

  • Describe how to troubleshoot app issues in channels
  • Understand how to configure app permission and setup policies
  • Understand how to troubleshoot private and public channels

Troubleshoot file sharing

  • Troubleshoot private chat (P2P) file issues
  • Troubleshoot file issues for private channels
  • Troubleshoot file issues for public channels

Choose Your Preferred Mode

ONLINE TRAINING

ONLINE TRAINING

  • Instructor-led Online Training
  • Experienced Subject Matter Experts
  • Approved and Quality Ensured Training Material
  • 24*7 Leaner Assistance And Support
CORPORATE TRAINING

CORPORATE TRAINING

  • Customized Training Across Various Domains
  • Instructor-Led Skill Development Program
  • Ensure Maximum ROI for Corporates
  • 24*7 Learner Assistance and Support

FAQ’s

What is The MS-740T00: Troubleshooting Microsoft Teams Course?

This course is a comprehensive guide that enables learners to master their skills in the process of troubleshooting Microsoft Teams Issues; learners gain knowledge in various types of actions related to troubleshooting and resolving the issues for better performance and customer experience.

What is the MS-740 exam?

This exam tests the skills and knowledge of the learner to troubleshoot Microsoft Teams issues in various situations. It checks the ability to identify issues related to Teams deployment, configuration, usage and the troubleshooting process.

What are the total passing marks for the MS-740 exams?

Learners must score 700 or more to pass this exam.

Who can take up the MS-740T00: Troubleshooting Microsoft Teams course?

Learners aspiring to be Support Engineers or currently working as Support Engineers with practical knowledge of Microsoft Teams can easily pursue this course.

What is the duration of this course?

The Course has duration of 3 days (24 hours).

Can I take up this course next year?

No, This Course is expected to be retired on July 31, 2023.

What are the benefits of taking the MS-740T00: Troubleshooting Microsoft Teams course?

This course provides descriptive knowledge about the troubleshooting concepts, steps and procedures in Microsoft Teams. Learners also have additional benefits available to understand the concepts efficiently and prepare for the MS-740 Troubleshooting Microsoft Teams exam.

Why is Vinsys best for taking MS-740T00: Troubleshooting Microsoft Teams Course?

Vinsys is a globally- recognized IT training program platform to help you enhance your career by exploring different opportunities. It helps learners to update their technical skills and knowledge. Learning through Vinsys is more convenient and easy as it offers various learning methods, extra benefits, and extensive learning materials. Vinsys Experts are highly skilled industry experts having 02 decades of experience who help and guide learners at every step.

Why Vinsys

whyVinsys
Seasoned Instructors
Seasoned Instructors
Official Vendor Partnerships
Official Vendor Partnerships
Authorized Courseware
Authorized Courseware
3,000+ Courses & 2,000+ Modules
3,000+ Courses & 2,000+ Modules
In Synch with Tech-advancements
In Synch with Tech-advancements
Customizable Blended Learning Options
Customizable Blended Learning Options

Reviews

This course is one of the must- haves for all the support Engineers; what an engaging training session it was! The trainers were highly motivated, and I learnt so much through this program. If someone wants to gain expertise and wants to work confidently, this course is the right choice. Thanks.

Chandan AhujaConsultant

MS-740T00 enlightens the learners about the different dimensions of Microsoft Teams troubleshooting methods. Vinsys's diversified learning methods helped my team members to work out their subject-related needs. They found the training process and learning material very easy to follow. Recording facility and learning assistance were an added advantage that helped them even more.

Omkar WaghelaAnalyst

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