TL 9000 Certification | Quality Management Standard -Vinsys

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Overview Learning Objectives Who Should Attend Prerequisite Outline Certification

TL 9000 Course Overview

TL 9000 is an Instructor-led QMS training course. It comprises the design, delivery, development, installation, production, and maintenance of products and services. It stimulates the durability and use of ICT software, hardware, and services.

TL 9000 is a bipartite QMS, advanced from ISO 9001:2015. This quality management system training course focuses on the following goals: -

Reduce the number of industry standards by establishing and maintaining a common set of ICT QMS requirements.
Promote a system that safeguards the usage of ICT hardware, software, and services.
Utilize the industry conformity assessment process to drive ongoing improvement and strengthen customer connections.
Define efficient cost and performance-based measurements to monitor progress and assess the effects of QMS adoption.

The TL 9000 course provides you with the materials in the form of Handbooks (Requirements Handbooks and Measurement Handbooks) that clarify the aspects of a Quality Management System.

TL 9000 is a two-part system that covers both Requirement and Measurement handbooks.
The Requirements Handbook sets and describes the quality system requirements for hardware, software, and services and offers a consistent set of guidelines unique to the international ICT sector. This book is vital for ICT vendors or network operators aiming to increase reliability and consistency while lowering the cost of substandard quality.

The Measurements Handbook gives a thorough overview of measures processing, utilization, accountability, and standards. This book outlines the minimal range of performance metrics needed to gauge the success of a quality management systems adoption and evaluate its outcomes.

Course Objectives

Provides a measurement system that enables businesses to track performance and improve outcomes and specifies system requirements for the design, development, production, delivery, installation, and maintenance of ICT goods and services.
Removing the need for various quality management standards lowers operating costs, improving consumer products and services.
It establishes uniform quality expectations to promote performance and efficiency throughout the global telecom supply chain.

Target Audience

Individuals in charge of creating and implementing the TL 9000 Quality Management System
Individuals in operational management and quality management
Internal auditors

Prerequisites

Though the TL 9000 course is in continuation with ISO 9001, it is not necessary to get ISO 9001 certification to register for this course. All the requirements of ISO 9001 comprise the essentials of TL 9000.
Organizations with TL 9000 certification must adhere to the following in particular:

All requirements clauses of the International Standards ISO 9001:2015
ICT-specific requirements that apply to all registrations
ICT-specific requirements that apply to hardware, software, and service registrations
ICT industry measurements that use in all product categories
ICT industry measurements that use in certain product categories specific to hardware, software, and services

Course Outline

Module 1

The Process Approach to business management

Module 2

The Deming Cycle (PDCA) and problem-solving

Module 3

Understanding and effectively auditing the intent of ISO 9001, TL 9000, and use of ISO 9004

Module 4

Customer satisfaction measurement, how to evaluate and audit the activity

Module 5

Where and how to assess and apply continual improvement in all processes

Module 6

Planning, conducting, and reporting on the process audit

Module 7

Identification and reporting of non-conformances in the process audit

Module 8

Evaluating corrective actions for root cause and effectiveness

Module 9

Auditing techniques, including effective auditing of management

Module 10

Review of Product Category tables and usage

Certification

The TL 9000 course takes 6-18 months to get TL 9000 certified. The process involves: -

Pre-Certification Preparation
RMS Registration
Pre-Audit Activities
Certificate of TL 9000 compliance

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FAQ’s

What are the benefits of TL 9000?

This quality management system training course improves your execution in services and manufacturing, dependability of processes, supply chain productivity, life-cycle management, and employee teamwork. You will be able to create a method to gather and compute quality and performance data. It ensures the growth of stronger customer/supplier relationships. After completing the course, you can find strategies to reduce expenses, expedite delivery, and boost revenue.

Why should I choose Vinsys?

Vinsys has been in the field of training and courses worldwide since 1999. It brings you one of the best and most experienced trainers worldwide. It guarantees massive growth with doubt sessions, after-course follow-ups, inquiry-based classrooms, and regular mock tests. The trainers focus on practical knowledge.
Vinsys ensures your QMS training is in your comfort zone. It also allows corporate groups to customize their training hours according to the team’s capacity and availability.

Is this an online or offline course?

TL 9000 is an online instructor-led training course.

What if I skipped the class for some reason?

Vinsys offers you revision classes, as a backup.

If the training doesn’t satisfy my requirements and I have submitted the required fee?

You will not get a refund if you have completed 30% of the course or have the required material for the training. But if this is not the case, you can mail your issues to enquiry@vinsys.com or consult one of the relevant sales agents within 10 hours of the first session. If you are unsatisfied after consulting, you will get your paid amount refunded in the initial mode of payment.

If your company cancels the training for some reason and I have paid the fee, will I get my money back?

In such a scenario, Vinsys refunds your amount in the initial payment mode. Also, you can switch to any other course without paying an additional fee.

To obtain a TL 9000 certification, do I have to register with the TIA QuEST Forum?

No, TL 9000 certification is not depending on TIA QuEST Forum participation.

How long is the course duration so that my company gets TL 9000 certified?

The procedure may take six to eighteen months. The fee varies depending on the size of the business, the performance management systems already in place, the certification's extent (hardware, software, and services), and the outside and internal resources allotted to the project.