Troubleshooting Microsoft Teams (MS-740T00) Certification Training

Troubleshoot Microsoft Teams with MS-740T00 Certification Training: Your comprehensive guide to mastering the fundamentals!
Get a step up in your professional life by taking the Advanced-level MS-740T00 course at Vinsys.  This instructor-led training offers Support Engineers the best

Duration Duration : 3 Days
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Troubleshooting Microsoft Teams (MS-740T00) Certification Training
Learn from seasoned professionals with extensive expertise in Microsoft Teams troubleshooting.
Benefit from round-the-clock assistance to enhance your training experience and resolve queries promptly.
Experience hands-on training using advanced cloud labs for real-world troubleshooting scenarios.
Leverage Vinsys’ 20+ years of experience delivering IT and technical training to clients worldwide.

COURSE OVERVIEW

The Troubleshooting Microsoft Teams (MS-740T00) certification training is a detailed course that prepares learners to diagnose, assess, and correct multiple problems in Microsoft Teams. This is an advanced-level course which deals with real life problems in order to enhance the participants’ ability in improving Teams performance, configuration and user experience.

In the course of three days, participants become familiar with the concepts of diagnosing and solving problems related to media flow, voice quality, live events, file sharing, and messaging. The course also covers how to deal with problems in federation, integration between Teams and Skype for Business, and account issues.

Further, learners will understand troubleshooting of direct routing, emergency calling, and app permissions, alongside learning ways to configure Teams services and policies. It also focuses on practical problem-solving, for instance, using the Call Quality Dashboard to analyse and solve the problems related to audio and video. 

At the end of the course, the participants will be in a position to effectively and proactively manage Microsoft Teams environments to achieve the best performance and user satisfaction. Expert trainers at Vinsys try their level best to provide a flexible schedule to meet individuals’ and groups’ requirements.

The course is available in virtual, in-person, and hybrid formats, and provides you the best platform to hone troubleshooting skills!
 

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COURSE OBJECTIVES

By the end of the course, participants will be able to:

  • Identify some of the frequent Microsoft Teams problems that may be experienced by a user; these may be in the areas of performance, media flow, and account access.
  • Diagnose voice quality problems and media flow problems by utilising resources such as the Call Quality Dashboard.
  • Resolve issues concerning meetings, live events, messaging and files sharing.
  • Configure and support Teams clients, application permissions and setup policies.
  • Analyse federations concerns and integration of Microsoft Teams with Skype for Business.
  • Investigate direct routing and emergency calling problems in order to improve the system.
  • Troubleshoot private and public channel challenges, including app-related problems.
  • Analyse file-sharing problems in private conversations, channels, and public channels.
  • Apply effective problem-solving strategies to improve Teams function and user experience.
     

TARGET AUDIENCE

This course specifically targets:

  • Aspiring Support Engineers
  • Current Support Engineers
  • IT Administrators
  • Team Collaboration Specialists
  • IT Professionals
  • Technical Consultants
  • Corporate IT Teams
     

ELIGIBILITY CRITERIA

Participants are suggested to have:

  • Prior experience in configuring and managing Microsoft Teams environments.
  • Proficiency in using PowerShell for automation and administration tasks.
  • Hands-on experience with performance tuning and service monitoring in IT systems.
  • We suggest you reach out to us if you have any query/doubt concerning your eligibility for the programme! We are here to help you out in every possible way.
     

Course Outline

Module 1: Introduce troubleshooting Microsoft Teams

  • Describe the role of the Teams administrator
  • Identify common Teams problems
  • Explain how to approach the resolution process with Microsoft Teams
     

Module 2: Troubleshoot Microsoft Teams Voice Issues

  • Understand and troubleshoot media flow
  • Use the Call Quality Dashboard to investigate audio and video issues
  • Troubleshoot emergency calling issues
  • Troubleshoot direct routing issues
     

Module 3: Troubleshoot Microsoft Teams meetings, live events, and messaging

  • Troubleshoot Teams meetings
  • Troubleshoot live events
  • Troubleshoot messaging
     

Module 4: Configure and troubleshoot Microsoft Teams clients and services

  • Configure and troubleshoot Teams clients
  • Configure and troubleshoot Teams services
     

Module 5: Troubleshoot Federation Issues

  • Understand how to troubleshoot interoperability issues between Teams and Skype for Business, or Skype.
  • Understand how to troubleshoot federation issues, including federation policies and domain lists.

Module 6: Troubleshoot issues signing into Microsoft Teams

  • Troubleshoot account and network issues
  • Troubleshoot member sign-in issues
  • Troubleshoot guest access issues
     

Module 7: Troubleshoot Apps and Channels

  • Describe how to troubleshoot app issues in channels
  • Understand how to configure app permission and setup policies
  • Understand how to troubleshoot private and public channels
     

Module 8: Troubleshoot file sharing

  • Troubleshoot private chat (P2P) file issues
  • Troubleshoot file issues for private channels
  • Troubleshoot file issues for public channels

ABOUT THE CERTIFICATION

This prestigious certification attests to your troubleshooting capabilities in Microsoft Teams environment. Please contact us for more details on certification validity and recertification requirements. Vinsys offers you the best training to complete the assessment and earn this certification successfully.

Choose Your Preferred Mode

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ONLINE TRAINING

  • Experience practical learning with access to advanced cloud labs.
  • Network and learn alongside participants from diverse geographies.
  • Revisit and review training content anytime.
  • Attend sessions from anywhere with a stable internet connection.
     
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CORPORATE TRAINING

  • Custom-designed training Programme aligned with organisational goals.
  • Sessions conducted by certified professionals with industry expertise.
  • Continued guidance to apply learned skills effectively.
  • Strategic training to optimise organisational productivity.
     

FAQ’s

Why should I choose Vinsys for the MS-740T00: Troubleshooting Microsoft Teams course?
 

Vinsys provides comprehensive training, official courseware, flexible learning modes, advanced cloud labs, and 24/7 learner support. With over 20 years of expertise and a global presence, Vinsys ensures a seamless and enriching learning experience.

What is the MS-740T00: Troubleshooting Microsoft Teams course about?
 

This course focuses on equipping learners with the skills to identify, analyse, and resolve issues in Microsoft Teams, including troubleshooting voice, media flow, meetings, messaging, and more.

Who is eligible for this course?
 

IT professionals with experience in Microsoft Teams administration, Windows PowerShell, and performance tuning are eligible for this advanced-level Programme.

What is the duration of the course?
 

The course is delivered over three days, featuring intensive, hands-on training.

What are the learning modes available?
 

Vinsys offers multiple learning modes, including virtual instructor-led training (VILT), instructor-led training (ILT), and private group training.

Will I receive a certification after completing the course?
 

Yes, participants will be awarded a Certificate of Attendance from Microsoft upon successful completion of the course.
 

Is this course suitable for corporate teams?
 

Absolutely! Vinsys provides customised corporate training solutions to enhance team skills and ensure maximum ROI for organisations.

Does this course include post-training support?
 

Yes, Vinsys provides 24/7 post-training support to assist participants with queries and the practical application of learned skills.
 

Why Vinsys

whyVinsys
Seasoned Instructors
Seasoned Instructors
Official Vendor Partnerships
Official Vendor Partnerships
Authorized Courseware
Authorized Courseware
3,000+ Courses & 2,000+ Modules
3,000+ Courses & 2,000+ Modules
In Synch with Tech-advancements
In Synch with Tech-advancements
Customizable Blended Learning Options
Customizable Blended Learning Options

Reviews

I had an outstanding experience with the MS-740T00 course provided by Vinsys. The trainers were all very experienced and the use of the hands-on labs meant that I was able to address real-world Teams problems. It will be imperative for any Support Engineer.
Ankit YadavIT Administrator
I must say that this training was above my expectations. The information presented in the course was well organised and the tutor explained difficult ideas in simple ways. I feel confident in troubleshooting Microsoft Teams now!
Rizwan KhanTechnical Consultant
I found all the troubleshooting techniques that were taught to be very realistic. I enjoyed the examples and the descriptions given during the lesson. Vinsys has been great and the learning experience has been great as well!
Naina DaltonCurrent Support Engineer
When it came to the MS-740T00 course for our IT team, we selected Vinsys and it was a turning point for us. The customised training helped to meet our requirements and improve the productivity of the team in addressing the issues related to Teams.
Ravi GuptaAspiring Support Engineer

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