Search
Duration : 4 Days
4327 Partipants
Looking for Corporate TrainingLearn to integrate and unify data from multiple sources using Power Query and Microsoft Dataverse.
MB-260T00: Microsoft Customer Data Platform Specialty Certification
The instructor-led 4 days/ 32 hours MB-260T00 Microsoft Customer Data Platform helps you become a specialist in Dynamics 365 Customer Insights. You will master the art of integrating customer data, understanding customer behaviours, and using AI to improve customer experience.
Ado
MB-260T00: Microsoft Customer Data Platform Specialty
Gain hands-on experience by working on real-world case studies to solve customer data challenges.
Master customer data enrichment and predictive analytics using AI and machine learning models.
Tailor your learning experience with labs, demonstrations, and focused topics to meet your career goals.
COURSE OVERVIEW
The beginner-level MB-260T00, Microsoft Customer Data Platform Specialty course will enable working professionals to gain a thorough knowledge of Dynamics 365 Customer Insights. They will be able to merge the customer data of various origins to improve the customer database through artificial intelligence and make predictions on customers' interaction. Some of the skills taught in this course include configuring external connectors, data retention and artificial intelligence in decision-making.
From the course modules, learners will be able to gain practical experience by going through trainers-led sessions, exercises and case studies in connection to Dynamics 365 tools. They will examine data ingestion, unification, and enrichment as well as how the customer data can be integrated into the business environment. Marketing research is also part of the course subjects to teach the participants how to transform a huge amount of data into valuable knowledge which will enhance the customer experience.
By the end of this course, the learners will be capable of writing the MB-260T00 certification test. This course is further supported with 24/7 learner support to enable a smooth and fun learning process. It is appropriate for data analysts, consultants and any other professional interested in customer data specialisation.
Loading...
COURSE OBJECTIVES
This course focuses on Microsoft Dynamics 365 Customer Insights and aspires to teach learners how to handle, analyse, and optimise customer data. The course objectives are as follows:
- Familiarise yourself with the key features of Dynamics 365 Customer Insights focused on data integration and analytics.
- Use artificial intelligence and machine learning to identify customer insights which could be used for business advantage.
- Set up external connectors for effective data connection.
- Use of best practices in data unification and segmentation of Customer Insights.
- Assess and define data storage and management policies.
- Design predictive models, including customer churn prediction.
- Monitor data operations, manage refresh schedules, and set security permissions.
- Prepare for the MB-260T00 certification exam by mastering all exam-related skills and concepts
TARGET AUDIENCE
The Microsoft Customer Data Platform Specialty course is perfect for anyone wishing to broaden their knowledge of customer data management. It is best suited to:
- Data Analysts and Scientists seeking to leverage AI and predictive analytics for customer data.
- Dynamics 365 Functional Consultants aiming to deepen their knowledge of customer data platforms.
- Professionals are interested in mastering data unification, enrichment, and predictive modelling.
- Individuals preparing for the MB-260T00 certification exam in the Microsoft Customer Data Platform speciality.
ELIGIBILITY CRITERIA
Participants need a basic understanding of:
- Computer networks and hardware concepts.
- Operating Systems (OS) and application concepts.
- Data governance and security policies.
- Artificial Intelligence concepts.
Participants need an experience with:
- Windows 10 or later.
Certification and Knowledge Requirements:
- Microsoft Dynamics 365 Customer Insights certification.
Background in:
- Dynamics 365 applications.
- Power Query, Microsoft Dataverse, and the Common Data Model.
- Microsoft Power Platform (desirable).
Please contact us to know more about your eligibility for the programme.
Course Outline
Module 1: Get started with Dynamics 365 Customer Insights
- Explore Customer Data Platform and learn why it matters to organizations
- Get started working with Dynamics 365 Customer Insights, including accessing the application and navigating to the different capabilities
- Learn about the Customer Insights capability and how to get started working with it
Module 2: Ingest data into Customer Insights
- Ingest data using Power Query
- Connect to a Common Data Model
- Connect to a Microsoft Dataverse
- Work with data sets
- Learn about data refreshes
- Export data
Module 3: Create a unified customer profile in Dynamics 365 Customer Insights
- Learn how to create a Customer Insights instance
- Learn how to ingest data
- Learn about data unification
- Lab: Create a Customer Insights instance, ingest data, and unify data
Module 4: Work with Dynamics 365 Customer Insights
- Configure searching and filtering indexes
- Define relationships and activities
- Work with measures
- Use Customer Insights
Module 5: Enrich data and predictions with Customer Insights
- Discover the enrichment and prediction options that are available in Customer Insights
- Configure brand and interest functions
- Enrich data with partner services
- Set up and configure a customer churn prediction model
ABOUT THE CERTIFICATION
The Microsoft Certified Customer Data Platform Specialty certification proves that you can govern and integrate the client’s data with Dynamics 365 Customer Insights. It proves that you have a good understanding of how insights, or predictions, are generated using Artificial Intelligence, and how the data is integrated across different platforms. Earning this certification proves your capability to turn customer data into insights, improve customer experience, and inform business strategies.
Choose Your Preferred Mode
ONLINE TRAINING
- Explore flexible learning at your own pace with expert-led virtual sessions.
- Engage in interactive, hands-on labs and case studies from anywhere.
- Master the material through comprehensive course content and live demonstrations.
- Access 24/7 support and recorded sessions for effective learning at your convenience.
CORPORATE TRAINING
- Empower your teams with tailored training solutions designed to meet business goals.
- Collaborate with instructors for real-time feedback and guidance.
- Enhance organizational performance by focusing on practical, industry-specific use cases.
- Track team progress and performance with detailed reports and assessments.
FAQ’s
Why should I choose Vinsys for the Microsoft Customer Data Platform Specialty course?
Vinsys offers expert-led training with real-world case studies, hands-on labs, and 24/7 learner support, ensuring a comprehensive learning experience. Our experts possess more than 20 years of experience and are committed to support you holistically.
What is the duration of the MB-260T00 course?
The course is completed in 4 days (32 hours), allowing for an intensive yet manageable learning experience.
Is this course suitable for beginners?
This course is designed for professionals with a foundational knowledge of Dynamics 365, Power Query, and Microsoft Dataverse. Beginners may need some prerequisite knowledge.
What are the prerequisites for this course?
Familiarity with Dynamics 365 Customer Insights, Power Query, and the Microsoft Power Platform is recommended.
Will I receive any certification after completing the course?
Yes, completing the course prepares you for the Microsoft Certified Customer Data Platform Specialty certification exam.
Can I access the course content after the training ends?
Yes, Vinsys provides 90-day access to course recordings for review and reinforcement of concepts.
How is the training delivered?
The training is delivered through live virtual instructor-led sessions, along with interactive labs and real-world case studies.
Do I get any support during the course?
Yes, Vinsys offers 24/7 learner support to assist with any queries or challenges during your learning journey.
Is there any exam preparation included?
Yes, the course includes specific exam-focused content to help you prepare for the MB-260T00 certification exam.
Why Vinsys
Seasoned Instructors
Official Vendor Partnerships
Authorized Courseware
3,000+ Courses & 2,000+ Modules
In Synch with Tech-advancements
Customizable Blended Learning Options
Reviews
I can say that the course was very helpful and informative! I also got to learn how to use Dynamics 365 through the hands-on labs particularly when working with customer data. The trainer was well informed and I feel ready to sit for the certification examination.
Shaheen SayyedData Analyst
I have been dealing with customers' data for several years, but in this course, I got a fresh look at the potential of AI in insights and predictions. The support of the learner was outstanding as Vinsys was available 24/7. Go for it!
Erlika YadavDynamics 365 Functional Consultants
Vinsys provided me with the best learning experience to enable me to gain mastery in customer data management using Dynamics 365. The course helped me directly in enhancing productivity and decision-making the moment I finished the course. A must for any professional who wants to enhance customer insight skills in the organisation!
Niharika AmbureCustomer Data Manager
I signed up and encouraged some of my business analysts' co-workers to take the MB-260T00 class. The dynamics of the sessions and the practical use of the labs were just what we required to improve our team’s use of Dynamics 365. Definitely worthy!
Alex AbadiData Analyst
X
Select Language
X
Select Country
X
ENQUIRE NOW