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ITIL® 4 Foundation Certification Training in Kolkata, India
ITIL Change Management | ITIL Certification Cost
This ITIL process 1 day instructor-led online course offers comprehensive ITIL V4 Foundation training in Kolkata enabling you with essential knowledge and skills. Discover the latest IT service management practices and gain a deep understanding of the ITIL framework. Our expert instructors guide
ITIL
18 PDUs
ITIL Exam Voucher Fees Included
Well-Curated Axleos and Peoplecert Approved Training Material
ITIL 4 Foundation Certification Training Course Overview In Kolkata West Bengal India
This comprehensive ITIL Certification course provides a 1-day instructor-led online learning experience that empowers participants with invaluable knowledge and skills in IT service management.Vinsys expert instructors will guide you through the latest practices and principles of ITIL, ensuring a deep understanding of the framework. You'll explore real-world applications and learn to effectively enhance service delivery while aligning IT with broader business objectives. ITIL V4 training in Kolkata , West Bengal is designed to help you master key ITIL concepts, including the Four Dimensions of Service Management, the Service Value System, and the Guiding Principles. With a strong emphasis on practical knowledge, you'll be well-prepared to tackle the challenges of today's dynamic IT landscape. Upon successful completion, you'll earn the globally recognized ITIL 4 Foundation certification, which will significantly enhance your career prospects.
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ITIL Course Objectives
• Gain a deep understanding of ITIL 4 principles and practices.
• Learn how to align IT services with business needs.
• Explore the Four Dimensions of Service Management.
• Understand the Service Value System (SVS) and its components.
• Master the ITIL Guiding Principles.
• Enhance service quality and delivery efficiency.
• Prepare for the ITIL 4 Foundation certification exam.
ITIL Certification Target Audience
IT Practitioners
IT Support and Operations Staff
IT Managers and Team Leads
Business Owners and Managers
Project Managers
Anyone Interested in IT Service Management
Course Outline
Key Concepts of IT Service Management
• Service.
• Utility.
• Warranty.
• Customer.
• User.
• Service management.
• Sponsor.
Create Value with Services
• Cost.
• Value.
• Organization.
• Outcome.
• Output.
• Risk.
• Utility and Warranty.
Service Relationships Concepts
• Service offering/relationship management/provision/consumption.
How ITIL Guiding Principles Help Organizations Adopt/Adapt Service Management
• The nature, use, and interaction of the guiding principles.
• Focusing on value.
• Starting where you are.
• Progressing iteratively via feedback.
• Collaborating and promoting visibility.
• Thinking/Working holistically.
• Keeping it simple/practical.
• Optimizing and automating.
Understand & Describe 4 Dimensions of Service Management
• Organizations and people.
• Information and technology.
• Partners and suppliers.
• Value streams and processes.
The Purpose/Components of the ITIL Service Value System
• Explaining the ITIL service value system.
• The activities of the service value chain and how they interconnect.
• The interconnected nature of the service value chain and its support for value streams.
The Inputs/Outputs/Purpose of Every Value Chain Activity
• Planning/Improving/Engaging.
• Designing and transitioning.
• Obtaining and building.
• Delivering and supporting.
The Purpose of ITIL Practices
• Information security management.
• Relationship/Supplier/Availability management.
• Capacity/Performance management.
• IT asset management.
• Service continuity management.
• Monitoring/Event management.
• Release management.
• Service configuration management.
• Deployment management.
• Continual improvement.
• Incident/Problem management.
• Service request management.
• Service Desk/Service Level management.
Define ITIL Terms
• Availability.
• IT asset.
• Event.
• Configuration item.
• Change.
• Incident/Problem.
• Known error.
• 7 ITIL practices.
Explain ITIL Practices in Detail & How They Fit Within the Service Value Chain
• The continual improvement models.
• Change control.
• Incident/Problem management.
• Service request management.
• Service Desk/Service Level management.
Mr. Prasad Lele
IT Governance & ITSM consultant
Area Of Expertise: ITIL® Expert, CobiT® 5 Implementation Certified, CobiT® 5 Assessor Certified, Certified ISO/IEC 38500 Lead IT Corporate Governance Manager, ITIL 4 Foundation Certified, Certified ISO/IEC 20000 Lead Auditor, PRINCE 2® Practitioner, Certified ISO 21500 Project Manager, SIAM™ Foundation, VeriSM™ Foundation
Course Advisor
- Prasad has 20 + years of experience across IT operations, IT Service Management, IT Projects, IT Governance, IT Risk & Compliance Management.
- He has trained more than 2000 professionals on various best practices & frameworks.
- He Has a strong exposure of requirements elicitation to design, improving, developing, implementing & auditing processes.
- Prasad possesses a good understanding of assessing various IT processes against industry best practices.
- He has worked on various Transition Projects like, “Change in vendor support” “Domain Migration & Policy Implementation” “ITSM Tool Implementation” “Consolidation of Service Desk” “Designing of customized reports in the tool”.
Choose Your Preferred Mode
ITIL Online Training at Calcutta West Bengal India
- 1 day Instructor led Online Training
- Experienced Subject Matter Experts
- Approved and Quality Ensured training Material
- 24*7 learner assistance and support
ITIL Service Management Group Training and Corporate Training
- Customized Training Across Various Domains
- Instructor Led Skill Development Program
- Ensure Maximum ROI for Corporates
- 24*7 Learner Assistance and Support
FAQ’s
What is ITIL 4 Foundation?
ITIL 4 Foundation serves as the introductory certification course, providing a foundational understanding of ITIL (Information Technology Infrastructure Library). ITIL is a globally recognized framework for managing IT services efficiently and effectively, offering a set of best practices.
Why should I pursue ITIL 4 Foundation certification in kolkata from Vinsys?
Pursuing ITIL 4 Foundation certification is advantageous as it imparts essential knowledge about IT service management. This knowledge can lead to improved service quality, cost reduction, and increased customer satisfaction for your organization. Furthermore, this certification opens doors to diverse career opportunities in IT service management, highly regarded by employers worldwide.
What are the prerequisites for ITIL 4 Foundation training at Kolkata ?
No formal prerequisites are required to enroll in the ITIL 4 Foundation course. It is designed to cater to individuals at all experience levels, whether you are new to IT or an experienced practitioner seeking to update your knowledge.
How long does ITIL 4 Foundation training in Kolkata take?
ITIL 4 Foundation online training typically spans for 1 day , but will customised according to participant demands.
What does the ITIL 4 Foundation exam encompass?
The ITIL 4 Foundation exam consists of 40 multiple-choice questions, with a minimum passing score of 65%. These questions evaluate your comprehension of ITIL principles and practices.
What is ITIL certification cost in Kolkata ?
ITIL certification cost kolkata = ITIL training cost + ITIL exam fees . Vinsys offering ITIL certification training with exam vocuhers at 35000 INR
Is ITIL certification globally recognized?
Yes, ITIL 4 Foundation certification enjoys global recognition and is highly esteemed in the realm of IT service management. Numerous organizations and government agencies worldwide implement ITIL principles and consider this certification when hiring or promoting IT professionals.
Can I take the ITIL 4 Foundation exam online?
Yes, the ITIL 4 Foundation exams can be taken online, providing flexibility in scheduling. This allows you to complete the certification exam from the comfort of your own space, provided you have a reliable internet connection and a suitable environment.
What topics are covered in the ITIL course?
The ITIL 4 Foundation course encompasses various subjects, including fundamental ITIL principles, the Service Value System (SVS), the four dimensions of service management, ITIL practices, and their interrelationships. It offers insights into creating value for customers and businesses through effective service management.
Is there a renewal requirement for ITIL 4 Foundation certification?
ITIL 4 Foundation certification does not come with an expiration date, and there are no formal renewal prerequisites. Once obtained, this certification is a lifelong qualification, showcasing your knowledge of ITIL concepts.
How can ITIL 4 Foundation enhance my career?
ITIL 4 Foundation can significantly boost your career by enhancing your grasp of IT service management. This makes you a valuable asset to organizations seeking to enhance their IT service delivery. It opens up avenues to roles like IT service manager and service desk manager, leading to better career prospects and opportunities for advancement. Additionally, it lays a strong foundation for pursuing advanced ITIL certifications.
Why Vinsys
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3,000+ Courses & 2,000+ Modules
In Synch with Tech-advancements
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Reviews
The ITIL 4 Foundation course offered by Vinsys in Kolkata was a transformative experience in my learning journey. The course not only provided a wealth of information but was also impressively well-structured. The instructors were not just experts in IT service management but also skilled at simplifying complex concepts. The practical insights they shared were invaluable. I wholeheartedly commend Vinsys for their exceptional course. ITIL certification cost is very ecomonical as compared to market .
Shayan DuttaSenior Executive IT Support
My encounter with Vinsys' ITIL 4 Foundation course in Kolkata was truly exceptional. The instructors' deep knowledge and effective teaching style made the course not only engaging but also easy to grasp. ITIL course materials were comprehensive and in tune with the latest industry standards. Vinsys also offered outstanding resources for ITIL exam preparation, giving me the confidence to excel in the ITIL V4 Foundation certificate. I enthusiastically recommend Vinsys to anyone seeking ITIL training with ITIL exam passing support.
Anurima BhaisIT Process Manager
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