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ITIL® 4 Foundation Certification Training in Nagpur, India
ITIL Foundation Course
This 1 day instructor-led virtual ITIL 4 Foundations training in Nagpur enables you to acquire the needed skills and knowledge. Attending the course will give you a Foundation knowledge of the crucial topics of ITIL 4, including service management principles and
Axelos Accredited Training Organization
Earn 16 PDUs after Course Completion
PeopleCert Accredited Organization
Latest ITIL Course Materials
ITIL Training Course at Nagpur Overview
This ITIL 4 Foundation certification course in Nagpur is a comprehensive training program that will introduce participants to ITSM concepts and practices. This course introduces the newer version of his ITIL Framework and highlights the important concepts, terminology, and elements of this framework. Participants will acquire basics of ITIL 4 such as the Service Value System (SVS), 4D models, and Foundation principles which provide support to the service management.
The learners will be taught how ITIL 4 works perfectly with current IT practices, where flexibility, teamwork, and continued improvement are the main focus areas to enable the delivery of best services to stakeholders and customers. This course includes important topics: service relationships, service value chain activities, and the role of the ITIL practices in achieving organizational success.
At the end of the course, learners will be prepared to the ITIL Foundation 4 certification exam, validating their proficiency about ITIL concepts which they can apply them in a real-life situation. This certification is a great asset for IT professionals looking to expand their knowledge and credibility in IT service management. It will give them the edge to be able to contribute positively to the organization's goals.
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ITIL Course Objectives
Upon completing the course, you will be able to:
• Thorough understanding of ITIL 4 terms and conditions.
• Explore the components and interactions of a Service Value System (SVS).
• Understand the importance of 4D models in IT service management.
• Learn to use the seven principles to improve service delivery.
• Exploring the activities and value streams in the service value chain.
• Understand the role of continuous improvement in IT service management.
• In-depth understanding of ITIL 4 integration and other frameworks and methodologies.
• Prepare properly for the ITIL Foundation 4 certification exam.
• Develop practical skills to apply ITIL 4 principles to real-world situations.
• Gain Foundation understanding of how to align IT services with organizational goals.
ITIL Target Audience
• Enthusiasts seeking an in-depth understanding of IT and digital service delivery processes.
• Change agents are ready to handle new service management practices by the organization.
• Individuals starting their ITIL 4 journey or looking to complement existing ITIL skills.
• IT staff, project/team members, support staff, developers, analysts, managers, integrators, managers, designers, leaders, etc.
• Candidates seeking ITIL 4 Foundation certification.
ITIL training Prerequisite
• No qualification or previous experience is required to take the ITIL 4 Foundation course.
• People from diverse backgrounds need a solid understanding of IT Service Management (ITSM) best practices.
• Whether you are an IT professional looking to deepen your understanding or a non-IT professional interested in service management topics, this course provides valuable knowledge and skills that can be used across various industries.
Course Outline
Key Concepts of IT Service Management
• Customer.
• User.
• Sponsor.
• Service management.
• Service.
• Utility.
• Warranty.
Create Value with Services
• Organization,
• Outcome,
• Output,
• Risk,
• Cost,
• Value,
• Utility and Warranty.
Service Relationships Concepts
• Relationship management/Service offering/Consumption/Provision.
How ITIL Guiding Principles Help Organizations Adopt/Adapt Service Management
• The essence, application, and dynamics of the guiding principles.
• Emphasizing on value.
• Commencing from your current position.
• Advancing incrementally through feedback.
• Cooperating and enhancing transparency.
• Considering/Operating holistically.
• Maintaining simplicity/pragmatism.
• Enhancing and streamlining through automation.
Understand & Describe 4 Dimensions of Service Management
• Value streams and processes.
• Information and technology.
• Organizations and people.
• Partners and suppliers.
The Purpose/Components of the ITIL Service Value System
• Clarifying the ITIL service value system.
• Unveiling the activities within the service value chain and their interconnections.
• Highlighting the interconnectedness of the service value chain and its facilitation of value streams.
The Inputs/Outputs/Purpose of Every Value Chain Activity
• Engaging/Improving/Planning.
• Designing and transitioning.
• Building and obtaining.
• Supporting and delivering.
The Purpose of ITIL Practices
• Information security management.
• Capacity/Performance management.
• Relationship/Supplier/Availability management.
• Service continuity management.
• Monitoring/Event management.
• Incident/Problem management.
• Service Desk/Service Level management.
• Release management.
• Deployment management.
• Service configuration management.
• Service request management.
• IT asset management.
• Continual improvement.
Define ITIL Terms
• IT asset.
• Availability.
• Configuration item.
• Incident/Problem.
• Known error.
• Change.
• Event.
• 7 ITIL practices.
Explain ITIL Practices in Detail & How They Fit Within the Service Value Chain
• Change control.
• Service request management.
• Incident/Problem management.
• Service Desk/Service Level management.
• The continual improvement models.
About The ITIL Certification Nagpur India
The ITIL 4 Foundation will provide you with a Foundation knowledge of IT Service Management (ITSM) principles and processes. The guide is intended for IT professionals as well as non-IT professionals, and it discusses the basic concepts of service value systems, guiding principles, and service value chain. The certification will equip learners with the required knowledge on ITSM recent frameworks, thus enhancing their ability to contribute to the success of the organization and match IT services with business goals.
About The Examination :
- ITIL 4 Foundation Certification Exam
| Exam Details |
| Examination Format | Multiple choice |
| Number of Questions | 40 |
| Passing Score | 26 out of 40 marks required (65%) |
| Duration | 60 minutes |
| Book Policy | Closed book |
| Certification Renewal | Every 3 years starting from 2023 |
Choose Your Preferred Mode
ITIL Online Training
- Instructor led Online Training
- Experienced Subject Matter Experts
- Axelos Approved and Quality Ensured training Material
- 24*7 learner assistance and support
ITIL Corporate Training
- Customized Training Across Various Domains
- Instructor Led Skill Development Program
- Ensure Maximum ROI for Corporates
- 24*7 Learner Assistance and Support
FAQ’s
What is ITIL 4 Foundation certificate?
The ITIL 4 Foundation Certification (ITSM) is a certification designed for people who want to learn more about the principles and practices of ITSM based on the ITIL 4 framework. This certificates candidates with Knowledge of terms, concepts, and ITIL processes, to pave the way for further studies and expertise in the ITSM field.
Who can take the ITIL 4 Foundation course?
The ITIL4 Foundation training helps the variety of professionals, namely, IT workers, project managers, consultants, business analysts, and those who desire to get acquainted with the right ITSM method. Regardless of whether your goal is to acquire new IT skills, or put the IT services in line with the organization's goals, this course will give you various skills and insights that can be used across industries and roles.
What is the content of the ITIL 4 Foundation course?
The ITIL 4 Foundation course includes such diverse topics as Service Value Systems (SVS), Service Value Lines, Guiding Principles, ITIL Practices, and the integration of ITIL with other frameworks and methodologies. The participants will have a good grasp of modern ITSM techniques that focus on co-operation, adaptation and steady enhancement delivering value to customers and stakeholders.
How is the composition of ITIL 4 Foundation exam in Nagpur?
ITIL 4 Foundation exams have 40 multiple-choice questions that are meant to test candidates' understanding of ITIL 4 principles and their ability to apply them in real-world situations.
What is the score for the ITIL 4 Foundation exam?
Candidates are required to attain a minimum mark of 65% which is equivalent to 26 out of 40 to pass the ITIL 4 Foundations exam and receive a certificate.
Is the ITIL 4 Foundation exam an open book exam?
No, the ITIL 4 Foundation test is a closed exam, which means that the candidates are not allowed to use any course material while taking the exam.
How long does the ITIL 4 Foundations exam take?
Candidates are allotted an hour to answer all 40 questions in the ITIL 4 Foundation exam.
How many times do I need to renew my ITIL 4 Foundation certification?
Starting from 2023, PeopleCert Global Best Practices certifications, including ITIL 4 Foundation, have to be renewed every three years to make sure that professionals keep up with the latest trends and practices in ITSM.
May I take the ITIL 4 Foundation test online?
Yes, PeopleCert offers online proctoring for ITIL 4 Foundation exam, which enables candidates to take the exam from a convenient place and adhere to the exact standards of the exam at the same time.
Why should you select Vinsys for this course?
Selecting Vinsys for the ITIL 4 Foundation course in Nagpur guarantees a wonderful learning journey that includes lectures by professionals, course manual, and interactive sessions. Through Vinsys, learners get the chance to learn by experienced and knowledgeable instructors who are able to provide practical details and real-world examples to enable them to understand the ITSM topics in depth
Why Vinsys
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Reviews
I am very thankful to Vinsys for offering me this amazing experience during learning the ITIL 4 Foundation course in Nagpur. The course lectures are well organized and updated, covering all the key areas of IT Service Management. The hands-on exercises are dynamic and require an active participation, thus the learning environment is collaborative. With the expertise and dedication of Vinsys, I have been able to effectively implement ITIL practices to positively impact my organization's service delivery.
Kajal kapurProject Manager
My ITIL 4 Foundation Certification with Vinsys is a unique experience. This course covers the topic in a comprehensive way, and learners will be able to have an in-depth knowledge about the principles of IT service management. The lecturers were very helpful as they patiently listened to all the questions and ensured that everyone is on track throughout the course. Thanks to Vinsys excellence, I not only learned a lot but also got a bright opportunity in the IT industry.
Rahul KumarIT Head
