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ITIL® 4 Foundation Certification Training in Pune, India
ITIL® 4 Foundation Certification Training in Pune, India
ITIL Foundation Certification Course Pune is designed to introduce the candidates to the ITIL 4 framework, concepts and terminologies. Through this course, candidates will be able to understand the IT service management in a broader prospect. ITIL V4 Certification intends at discovering the ITIL
ITIL
18.00 PDUs
Exam Fee Included
Accredited Trainers
ITIL V4 Certification Training in Pune Overview
Information Technology Infrastructure Library (ITIL) is a set of best practices that aim to create and enhance the ITSM process. The ITIL Foundation Course is the key to get involved in building a reliable, highly flexible and adaptive IT environment to serve to the varied needs of organizations. It intends to help businesses improve customer relations, manage risks, build stable reliable IT infrastructures, and establish cost-effective practices
ITIL is highly versatile. It is built on the collaborative experience of IT professionals and therefore focuses on addressing the core issues faced in an IT environment. The ITIL 4 practices are very flexible and scalable which makes them easy to use with other practices including Six Sigma, Cobit, and TOGAF.
The ITIL framework is widely accepted across industries as it does not restrict itself to any specific business model. ITIL can be defined as a series of processes that contribute highly towards improving and refining an IT service lifecycle. It enables people, processes, and organizations to quickly cope up with the IT transitions efficiently and never lose on productivity.
Note:Vinsys provides ITIL certification training in combination with ITILexam.
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ITIL COURSE PUNE OBJECTIVES
This ITIL 4 Foundation Certification Course Pune aims at training candidates on how to:
- Create a reliable, functional and stable service development environment
- Understand customers to tailor your services according to their specific requirements to establish strong, long-term relationships
- Predict, manage and minimize risks effectively without compromising on the existing service deliveries
- Enhance productivity cost-effectively
- Align the ITSM framework with core business objectives to achieve the targeted goals
- Adapt to the rapid technological shifts and comply with the industry standards
- Raise your ability to cope up with the IT challenges and perform outstandingly
ITIL Training Pune Target Audience
ITIL Foundation Certification in Pune is suitable for professionals who wish to gain an understanding of the ITIL framework and how it enables businesses to improve the quality of IT service management within an organization. The certification can also be opted by those who already work in an ITIL-enabled environment and need recognition of their skills to contribute majorly to the overall development of the organization.
The ITIL framework is a great learning for all those who wish to be or are already a part of the IT environment. The ITIL 4 Foundation Certification Course is best suited for:
- IT Professionals/ IT Developers/ IT Managers
- Application Managers
- Quality Analysts
- IT Architects/ IT Executives
- Audit Managers
- Database Administrators
- Business Operation Managers
- ITSM Executives and Trainers
ITIL4 Foundation Training ELIGIBILITY CRITERIA
Candidates do not need to fulfil any criteria to apply for the ITIL 4 Foundation Course in Pune, India . Any individual aspiring to gain knowledge of the ITSM best practices can take up this course. It offers great benefits both the IT professionals as well as the non-IT professionals.
Course Outline
Module 1: Review of IT Service Management (ITSM) and IT Infrastructure Library (ITIL)
- Discuss the conception and evolution of ITIL.
- Define Service Management, Best Practices and it SMF
Module 2: Service Lifecycle Approach
- Describe the ITIL Key Concepts.
- State the 5 Core Books.
- Discuss the LifeCycle Terms of Interest and Five Phases.
- Review the Capabilities and Resources.
- Understand the Benefits of ITIL.
- Discuss the RACI and Organizational Structure.
- Understand the role of Automation in IT Service Management.
- Discuss Governance, Risk Management and the ITIL Service Lifecycle.
- Understand the Process Model and the Four Ps of Design.
- Discuss the ITIL Processes.
Module 3: Service Strategy
- Describe the Key Concepts of Service Strategy and Terms of Interest.
- Define Utility and Warranty = Value.
- Describe Service Provider Types.
- Understand Service Strategy Processes.
- Review Financial Management for IT Services.
- Provide Service Justification: Business Case.
- Define Service Portfolio Management.
- Describe Demand Management.
- Recognize Business Relationship Management.
Module 4: Service Design
- Describe the Key Concepts of Service Design and Terms of Interest.
- Define Business Change Process.
- Recognize Design Management.
- Describe the Five Aspects of Service Design.
- State the Four Ps.
- Define Design Constraints.
- Recognize Services Design and Design Coordination Processes.
- Describe Service Catalog Management, Service Level Management, Availability Management and Capacity Management.
- Understand IT Service Continuity Management Objectives.
- Define Information Security Management.
- Describe Supplier Management Objectives.
Module 5: Service Transition
- Describe the Key Concepts of Service Transition and Terms of Interest.
- Define Service Transition Processes.
- Describe Change Management, Service Assist and Configuration Management, Knowledge Management, and Release and Deployment Management.
- Recognize Transition Planning and Support.
- State Service Validation and Testing.
- Discuss Change Evaluation.
Module 6: Service Operation
- Describe the Key Concepts of Service Operation and Terms of Interest.
- Define the Role of Communications in Operations.
- Describe Operation Processes.
- Define Incident Management, Problem Management, and Event Management.
- State Request Fulfillment.
- Discuss Access Management.
- Describe Service Operation Functions.
Module 7: Continual Service Improvement
- Describe the Key Concepts of Continual Service Improvement and Terms of Interest.
- Define Demins’ Constant Improvement.
- Describe the Sever-Step Improvement Process.
- Recognize the CSI Model.
- Describe the Role of Measurements.
- Understand Focus on the Business Needs.
- Describe Methods and Techniques for Continual Service Improvement.
Mr. Prasad Lele
IT Governance & ITSM consultant
Area Of Expertise: ITIL® Expert, CobiT® 5 Implementation Certified, CobiT® 5 Assessor Certified, Certified ISO/IEC 38500 Lead IT Corporate Governance Manager, ITIL 4 Foundation Certified, Certified ISO/IEC 20000 Lead Auditor, PRINCE 2® Practitioner, Certified ISO 21500 Project Manager, SIAM™ Foundation, VeriSM™ Foundation
Course Advisor
- Prasad has 20 + years of experience across IT operations, IT Service Management, IT Projects, IT Governance, IT Risk & Compliance Management.
- He has trained more than 2000 professionals on various best practices & frameworks.
- He Has a strong exposure of requirements elicitation to design, improving, developing, implementing & auditing processes.
- Prasad possesses a good understanding of assessing various IT processes against industry best practices.
- He has worked on various Transition Projects like, “Change in vendor support” “Domain Migration & Policy Implementation” “ITSM Tool Implementation” “Consolidation of Service Desk” “Designing of customized reports in the tool”.
Choose Your Preferred Mode
ITIL Online Training
- 1 day Instructor led Online Training
- Experienced Subject Matter Experts
- Approved and Quality Ensured training Material
- 24*7 learner assistance and support
ITIL Corporate Training
- Customized Training Across Various Domains
- Instructor Led Skill Development Program
- Ensure Maximum ROI for Corporates
- 24*7 Learner Assistance and Support
FAQ’s
What is ITIL?
ITIL is an acronym for Information Technology Infrastructure Library. It is a set of best practices responsible for successful IT Service Management. With businesses utilizing the power of IT extensively, the role of ITIL started gaining more weightage and the technology looked forward to a universal set of practices and framework that laid the foundation of secure, reliable, flexible and scalable IT environment.
What does the ITIL framework comprise of?
The ITIL framework consists of five books each comprising of a different element of the IT service lifecycle. They deliver firm, practical guidelines for creating, planning and improvising product or service development processes.
The five books are: Service Strategy, Service Transition, Service Design, Service Operations, and Continual Service Improvements.
What is the difference between ITIL V3 and ITIL 4?
ITIL 4 is a refined version of the earlier ITIL V3 model as the latter is a more flexible, scalable and practical approach towards setting up the ITSM methodologies in today’s highly demanding and rigorous IT infrastructure requirements. The major difference between the two versions of ITIL is that ITIL 4 model considers customers as an essential part of the ITSM process that contributes to its adaptive functioning and wide acceptance globally.
How will ITIL 4 Foundation Certification benefit my career?
ITIL 4 is an authentication of one’s knowledge about the IT environments and processes. It certifies the skillset required to professionally establish IT infrastructure and the ability to apply structural as well as functional changes in the IT culture of an organization.
With this professional certification, candidates acquire a systematic knowledge of ITSM best practices and set of procedures that in turn benefits their personal as well as professional career path. ITIL 4 certified professionals are highly in demand these days with the increasing awareness among companies about the effectiveness of structured ITSM processes.
What are the prerequisites of ITIL 4 Foundation Certification course in Pune?
There is no formal prerequisite for applying to the ITIL 4 Foundation Certification in Pune. However, if candidates have some experience or exposure to IT environments, it will help them relate to and learn the concepts quicker.
Do you provide certificate at the end of this course?
Yes, we do, Vinsys offers a course completion certificate after successfully clearing the ITIL 4 Foundation exam.
Is ITIL 4 suitable only for ITSM professionals?
Yes, the ITIL 4 Foundation Course is designed for those who wish to make their career in the field of ITSM and therefore should be taken up preferably by ITSM professionals although others also may apply for the course to gain knowledge and start working in the ITSM.
What does the course fees include?
We charge the candidates for our training sessions and also provide accredited course material, complete exam preparation guidance and mock test papers.
ABOUT THE EXAMINATION
In order to take up the ITIL 4 Foundation certification exam, there are no pre-requisites. The ITIL 4 Foundation exam format is as follows:
- Multiple choice examination questions
- 40 questions
- 26 marks required to pass (out of 40 available) - 65%
- 60 minutes duration
- Closed book
- Exam supervised by PeopleCert/ APMG/ PECB
What is ITIL Certification Cost in pune india?
ITIL Training cost + ITIL Examination cost = ITIL certification cost
To know more about ITIL certification fees or ITIL certification cost click on the above link.
Is it Necessary to Take the ITIL 4 Foundation Exam from a Specific Location?
No, you may use PeopleCert Online Proctoring and take the exam from the comfort of any location of your choice.
Why Choose Vinsys for the ITIL Certification Training in Pune ?
Besides being a highly-respected Individual/Corporate IT learning provider, Vinsys is also admired as the top PeopleCert-accredited ITIL training partner. Its unmatchable offerings, accredited instructors, customizable skilling programs, and round-the-clock learner support ensure the most detailed upskilling experiences, a must for capitalizing on valuable ITIL opportunities.
Why Vinsys
Seasoned Instructors
Official Vendor Partnerships
Authorized Courseware
3,000+ Courses & 2,000+ Modules
In Synch with Tech-advancements
Customizable Blended Learning Options
Reviews
My ITIL 4 foundation journey started with Vinsys Pune. It was a wonderful learning curve for me wherein I learned the right processes in ITIL. Loved the training style of the trainer which made everything quite comprehensive and simple. The customer assistance people here are very helpful. Thanks a lot for all the support team Vinsys!
Amol RandhavEngineer
I have successfully cleared the exam in my first attempt. The quality of training, WebEx and courseware was really great. I should particularly mention that the training delivered by Mahesh was exceptional.
Shyamal SaxenaSupport Specialist
I would highly recommend Vinsys for Professional Certification Training. The course material and study guide provided by Vinsys was instrumental in obtaining my ITIL 4 Foundation Certification. I would like to endorse Vinsys for their professionalism and commitment towards delivering quality training. Thank You.
Rishi AggarwalManager
