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Duration : 4 Days
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Microsoft Dynamics 365: Marketing (MB-220T00) Certification Training in Qatar
Get the most out of Dynamics 365 Customer Insights with our detailed 4-day (32-hour) intermediate-level training. Learn about lead management, marketing forms, segmentation, real-time marketing, etc. Improve your knowledge with an effective, applied training program for IT and marketing specialis
Microsoft Dynamics 365: Marketing (MB-220T00) Certification Training
A dedicated support team to assist you before, during, and after the course
Proven track record of successful certification outcomes and satisfied learners.
We have tailor-made training programs to meet specific organizational needs.
Course Overview
The MB-220T00: The Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant course presents the Dynamics 365 Customer Insights – Journeys application. In this course, which is spread over 4 days, participants will be able to learn about lead management, marketing form and page, segmentation, real-time marketing and email marketing messages.
This activity is based on the event and survey configuration, which is a key part of the customer journey design approach used in the course. It is best suited for IT and marketing technologists who want to use Dynamics 365 to improve the efficiency of their organization's marketing. Skills that will be attained include how to set up enhanced settings, marketing content and templates, leads, and marketing forms and pages.
The training also equips the participants to take an MB-220 certification exam, enabling them to apply and fine-tune Dynamics 365 Customer Insights – Journeys in a business setting. Engage with Vinsys to get the professional assistance required to boost the business through the right marketing strategies.
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Course Objectives
By the end of this course, participants will be able to:
- Configure advanced settings within Dynamics 365 Customer Insights - Journeys.
- Manage marketing content, templates, and integrations efficiently.
- Create and manage leads, enhancing the lead nurturing process.
- Design and create effective marketing forms and pages.
- Implement and manage customer segments and preferences.
- Utilize real-time marketing features for dynamic customer interactions.
- Conduct in-depth analysis using built-in analytics and reporting tools.
- Ensure compliance with data protection and privacy regulations.
Audience
This course is designed for professionals who aim to leverage Dynamics 365 Customer Insights - Journeys to enhance their marketing capabilities:
- IT Project Managers overseeing marketing automation projects.
- Dynamics 365 Functional Consultants looking to specialize in customer insights and journeys.
- Marketing Managers aiming to improve customer engagement and lead management.
- Business Analysts focused on data-driven marketing strategies.
- CRM Administrators manage customer journeys and marketing automation tools.
Eligibility Criteria
Some of the course prerequisites include the basic knowledge of marketing and Dynamics 365. Some knowledge of the Microsoft Power Platform and, in particular, work in model-driven applications is useful. Some prior knowledge in IT project management or CRM administration is desirable for the attendees.
This course is most suitable for learners who have some working experience in the areas of marketing automation and customer relationship management in business organizations.
Course Outline
Set up and Manage Dynamics 365 Customer Insights - Journeys
- Duration: 50 minutes
- Units: 9
- Overview: Introduction to setting up and managing the application
Advanced Configuration for Dynamics 365 Customer Insights - Journeys
- Duration: 1 hour 11 minutes
- Units: 11
- Overview: Covers advanced configuration settings and marketing defaults
Review Domain Authentication, Email Best Practices, Data Protection, and Privacy in Dynamics 365 Customer Insights - Journeys
- Duration: 49 minutes
- Units: 6
- Overview: Focus on domain authentication, email best practices, and data protection/privacy.
- Work with Real-Time Features in Dynamics 365 Customer Insights - Journeys
Create Emails, Text Messages, Push Notifications, and Forms in Dynamics 365 Customer Insights - Journeys
- Duration: 2 hours 17 minutes
- Units: 20
- Overview: Creation and management of various communication formats
Build Journeys with Dynamics 365 Customer Insights - Journeys
- Duration: 1 hour 15 minutes
- Units: 10
- Overview: Building segments, triggers, and customer journeys.
Manage Leads and Scoring in Customer Insights - Journeys
- Duration: 31 minutes
- Units: 6
- Overview: Lead management and scoring to enhance the sales pipeline.
Extend Real-Time Marketing Capabilities within Dynamics 365 Customer Insights - Journeys
- Duration: 51 minutes
- Units: 7
- Overview: Extending marketing capabilities to personalize customer interactions.
- Manage Events in Dynamics 365 Customer Insights - Journeys
Manage Real-Time Events in Customer Insights - Journeys
- Duration: 1 hour 17 minutes
- Units: 15
- Overview: Managing real-time events effectively
Create an On-Site Event in Dynamics 365 Customer Insights - Journeys
- Duration: 1 hour 48 minutes
- Units: 13
- Overview: Detailed process of setting up and managing on-site events
Create a Webinar Event in Dynamics 365 Customer Insights - Journeys
- Duration: 56 minutes
- Units: 7
- Overview: Setting up and managing webinars
Promote Events, Manage Registration and Check-Ins, and Review Results in Dynamics 365 Customer Insights - Journeys
- Duration: 47 minutes
- Units: 8
- Overview: Promoting events, managing registrations, and reviewing outcomes
Advanced Event Management Features in Dynamics 365 Customer Insights - Journeys
- Duration: 29 minutes
- Units: 5
- Overview: Managing recurring events and templates.
- Analyze Insights in Dynamics 365 Customer Insights - Journeys
Evaluate Marketing Initiatives with Analytics in Dynamics 365 Customer Insights - Journeys
- Duration: 55 minutes
- Units: 14
- Overview: Using analytics to evaluate marketing initiatives
Access and Interpret Analytics with Dynamics 365 Customer Insights - Journeys
- Duration: 31 minutes
- Units: 7
- Overview: Understanding and interpreting analytics within the platform
Review the Marketing Calendar in Dynamics 365 Customer Insights - Journeys
- Duration: 22 minutes
- Units: 6
- Overview: Visualizing and customizing marketing calendars
About The Certification
The Microsoft Certified: As we know Dynamics 365 Customer Insights (Journeys) Functional Consultant certification is significant for those candidates who want to improve their knowledge in customer journey mapping and marketing automation.
It verifies that you can set up and manage Dynamics 365 Customer Insights – Journeys for business success. It is a mid-level certification that needs to be renewed annually to incorporate the changes that happen every year and new technologies in the field. Gaining this certification proves that you can provide targeted marketing communications, as well as oversee leads and segments, and abide by the legal requirements.
About The Exam :
The MB-220 exam for Dynamics 365 Customer Insights (Journeys) Functional Consultant certification is a proctored, intermediate-level exam. The test lasts 100 minutes, and it checks the candidates' skills in configuring Dynamics 365 Customer Insights – Journeys as well as segments and preferences, leads, contacts, and accounts, and managing the marketing channels and events. The exam has engaging parts, and the version of the exam in a particular language can be taken. In case you fail the exam, you can redo the test after 24 hours. This means that the certification needs to be renewed from time to time to incorporate the new updates.
Choose Your Preferred Mode
Online Training
- Virtual Instructor-Led Training (VILT)
- Live interaction plus flexibility
- Prepare comprehensively for Microsoft certification exams with dedicated prep courses that include practice tests and study guides.
- Join short-term boot camps for an intensive learning experience, covering specific skills quickly.
Corporate Training
- Customized Corporate Training, tailored to company needs
- Departmental training focuses on specific functions to improve efficiency.
- Continued support after training sessions ensures successful implementation and adoption, with follow-up sessions available.
- Enjoy competitive pricing with options for group discounts and company-wide access, providing cost-effective training solutions.
FAQ’s
Why Vinsys for this course?
Vinsys offers expert-led training, flexible learning options, comprehensive course materials, and post-training support, ensuring you are well-prepared for certification and practical application.
What are the prerequisites for this course?
Candidates should have a basic understanding of Dynamics 365 and marketing principles before enrolling in this course.
How is the training delivered?
Training is available through Virtual Instructor-Led Training (VILT) and self-paced learning, allowing flexibility to suit different schedules.
What certification will I receive upon completion?
Upon completing the course and passing the MB-220 exam, you will earn the Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate certification.
How long will I have access to the course materials?
Access to course materials is typically provided for 6 to 12 months, depending on the training option selected. Please contact out team for more details concerning it.
Is there post-training support available?
Yes, Vinsys offers ongoing support after training to help ensure successful implementation and application of the skills learned.
Can I preview the course content before enrolling?
Yes, Vinsys provides demos or initial consultations to help you understand the course structure and content.
What payment methods are accepted?
Vinsys accepts various payment methods, including credit/debit cards, and bank transfers, and offers installment plans for corporate clients
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Reviews
This particular course Dynamics 365 Customer Insights - Journeys was very comprehensive and detailed. The tutors were professional and explained the tough concepts with the help of examples. I took this course online and the scheduling allowed me to study as per my convenience since I was working at the same time.
Neeshaan el-KhalilProject Manager
I must say that corporate training sessions provided by Vinsys proved to be very useful for our team. The training suited to our business needs and allowed our employees to put the newly acquired knowledge into practice almost immediately. I would recommend Vinsys to any organization that aims to enhance the competence of its staff.
Saadiq al-KananTeam Lead
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