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ITIL® 4 Strategist: Direct, Plan, and Improve (DPI) Certification Training in Qatar
This in-depth, 3-day instructor-led online ITIL 4 Strategist: Direct, Plan and Improve (DPI) course in Qatar equips IT professionals with the advanced knowledge and skills necessary for managing high-velocity IT environments. The course delves into crucial strategies and techniques to thrive and
Direct, Plan, and Improve
24/7 Learner Support
Expert Certified Instructors
Regular Mock Tests
Course Overview
This ITIL 4 Strategist: Direct, Plan and Improve (DPI) course in Qatar is meticulously designed to equip professionals with the expertise needed to efficiently manage and deliver high-velocity IT services. Emphasizing practical methodologies that align with contemporary digital transformation strategies, the course focuses on optimizing IT service delivery and support in fast-paced environments. Participants will learn to integrate Agile, DevOps, and Lean approaches within the ITIL framework to enhance service delivery and accelerate IT investment returns. Key topics include advanced ITIL practice application, dynamics of high-velocity environments, and the role of IT in supporting rapid change. With content aligned to real-world scenarios, students will apply theoretical knowledge in practical contexts.
The course emphasizes three main areas: automating processes to streamline operations, developing efficient IT service management strategies for organizational agility, and utilizing performance metrics for continuous improvement. Preparing participants for the ITIL 4 Strategist: DPI certification exam, this course is ideal for IT professionals seeking career advancement.
By course end, participants will be capable of fostering a responsive and effective IT service management environment, making a substantial impact on their organizations.
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Course Objectives
Upon completion, learners will:
- Understand the fundamentals of Direct, Plan and Improve (DPI) and how the ITIL 4 framework supports modern IT environments.
- Develop strategies for integrating ITIL processes with Agile, DevOps, and Lean approaches to optimize service delivery.
- Maintain high standards of quality and efficiency in managing and delivering IT services in high-pressure environments.
- Automate processes to reduce manual labor and streamline operations, enhancing overall service efficiency.
- Use data-driven insights and performance metrics to drive continuous improvement and align with business goals.
- Gain a deep understanding of the dynamics, challenges, and impacts of high-velocity IT environments on service management.
- Create and implement IT service management strategies that support rapid changes and improve organizational agility.
- Acquire practical skills and knowledge to excel in the ITIL 4 Strategist: DPI certification exam.
- Analyze real-world case studies to gain insights into the application and impact of DPI principles on service outcomes.
- Apply advanced DPI practices to enhance your organization’s capability to lead and support digital transformation initiatives.
Audience
- IT Service Managers
- IT Consultants
- IT Operations Managers
- IT Support Professionals
- IT Project Managers
- ITIL Practitioners
- Service Delivery Managers
- Digital Transformation Specialists
- Agile Practitioners
- DevOps Engineers
Eligibility Criteria
- A minimum of two years of professional experience in IT service management, though not mandatory.
Course Outline
Core Concepts of DPI
- Key Terms Addressed in the Module
- Module Learning Goals
- Essentials of Direction
- Essentials of Planning
- Essentials of Improvement
- Additional Core Elements
DPI through Service Value Chain and Guiding Principles
- Key Terms Explored in the Module
- Learning Objectives of the Module
- DPI within the SVS Framework
- DPI of Guiding Principles
Role of Direction in Strategy Management
- Key Concepts Addressed in the Module
- Introducing Strategic Management
- Creating Effective Strategies
Implementation of Strategies
- Key Concepts Discussed in the Module
- Module Learning Goals
- Handling Risks
- Decision-Making through Portfolio Management
- Guiding via Governance, Risk, and Compliance (GRC)
Introduction to Assessment and Planning
- Key Terms Addressed in the Module
- Learning Goals of the Module
- Fundamental Concepts of Evaluation
- Executing Effective Assessments
- Fundamental Concepts of Planning
Assessment and Planning through VSM
- Key Terms Discussed in the Module
- Learning Goals of the Module
- Introducing Value Stream Mapping
- Creating Value Stream Maps
- Understanding Value Stream Mapping
Measurement, Reporting, and Continual Improvement
- Key Concepts Addressed in the Module
- Module Learning Goals
- Metrics and Reporting
- Aligning Measurements with Metrics
- Critical Success Factors and KPIs
- Ongoing Improvement
Measurements and Continual Improvement through DImensions and SVS
- Key Concepts Explored in the Module
- Learning Goals of the Module
- Metrics for the Four Dimensions
- Ongoing Enhancement of the Service Value Chain and Practices
OCM Principles and Methods
- Key Concepts Covered in the Module
- Learning Goals of the Module
- Fundamentals of OCM
- OCM within DPI and the Service Value Chain
- Overcoming Resistance and Reinforcement
Communication Principles and Methods
- Key Concepts Covered in the Module
- Learning Goals of the Module
- Fundamentals of Effective Communication
- Engaging with Stakeholders
SVS Development Using Four Dimensions :
- Key Concepts Explored in the Module
- Learning Goals of the Module
- Organizations and Roles in the SVS
- Partners and Vendors in the SVS
- Value Streams and Workflows in the SVS
- Information and Technology within the SVS
About The Certification
The ITIL 4 Managing Professional (MP) qualification in Qatar is for IT workers in digital and technological environments. It integrates information from the four modules: DSV, HVIT, DPI, and CDS. This certification covers the practical aspects of managing efficient IT-enabled services, teams, and processes. ITIL 4 MP certified professionals are better equipped to understand, plan, and manage IT service delivery aligned with business needs, particularly for those aiming to advance in IT service management careers.
Exam Details:
| Aspect | Details |
| Duration | 90 minutes |
| Number of Questions | 40 |
| Passing Score | 70% |
| Delivery | Web-based, closed book, no external assistance |
| Retake Fee | $50 |
Choose Your Preferred Mode
Online Training
- Instructor-led Online Training
- Quality Ensured Training Material
- 24/7 Learner Assistance and Support
- Experienced Trainers
Corporate Training
- Customized Training Across Various Domains
- Instructor-Led Skill Development Program
- Ensure Maximum ROI for Corporates
- 24/7 Learner Assistance and Support
FAQ’s
What is the ITIL 4 Strategist: Direct, Plan and Improve (DPI) course at Vinsys?
The ITIL 4 Strategist: Direct, Plan and Improve (DPI) course at Vinsys focuses on providing comprehensive knowledge and skills required to manage and improve IT services effectively. It covers essential topics such as strategic planning, continual improvement, and integrating ITIL principles with Agile, DevOps, and Lean methodologies.
Who should take this course?
This course is ideal for IT service managers, IT consultants, IT operations managers, IT support professionals, project managers, ITIL practitioners, service delivery managers, digital transformation specialists, Agile practitioners, and DevOps engineers.
What are the prerequisites for this course?
The primary prerequisite is the ITIL 4 Foundation Certification. While not mandatory, having at least two years of professional experience in IT service management is recommended for a better grasp of the course material.
What will I learn from this course?
You will learn how to create strategic plans, integrate ITIL with Agile and DevOps, manage high-velocity IT environments, automate processes to reduce manual effort, utilize data-driven insights for continuous improvement, and develop IT service management strategies to support organizational agility.
How is the course delivered?
The course is available in both online and in-person formats, providing flexibility to choose the mode of learning that best fits your schedule and preferences. Vinsys ensures quality training through experienced instructors and comprehensive course materials.
What is the duration of the course?
The course spans 3 days, offering an intensive and focused learning experience designed to equip you with the necessary skills and knowledge efficiently.
How can I prepare for the course?
Preparing for the course can involve reviewing basic ITIL concepts, familiarizing yourself with Agile and DevOps principles, and reflecting on your professional experiences related to IT service management.
What are the benefits of taking this course?
The course will enhance your strategic planning and continual improvement skills, improve your ability to manage IT services in dynamic environments, and provide practical insights that you can apply directly in your organization. It’s an excellent opportunity to advance your career and stay updated with the latest IT practices.
Why choose Vinsys for this course?
Vinsys offers a high-quality learning experience with expert instructors, well-structured content, and flexible learning options. The company’s global presence, premium training facilities, and comprehensive learner support ensure a superior training experience tailored to your needs.
Is there an exam associated with this course?
Yes, you have to take the ITIL 4 Managing Professional Certification exam to earn the related certification, after the course.
Why Vinsys
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Reviews
For me, enrolling in Vinsys' ITIL® 4 Strategist Certification Training changed everything. My comprehension of IT service management has been enhanced by the extensive curriculum, which has also furnished me with useful tactics to propel organizational triumph. A dynamic learning environment was ensured by the highly knowledgeable and engaging instructors. I now have faith in my ability to successfully implement governance frameworks and mitigate risks. My career prospects have significantly improved and this course has exceeded my expectations. Highly recommended!
Sarita PurkayasthaAccount Service Specialist || Enterprise Service Management
The excellent ITIL® 4 Strategist Certification Training provided by Vinsys is greatly appreciated. All of the course material was extremely helpful, from understanding strategic approaches to becoming proficient in continuous improvement methodologies. IT service management best practices were put into practice with the help of the practical exercises and real-world case studies. All along the way, the encouraging teachers helped me along and created a learning atmosphere that allowed me to grow. I feel more equipped than ever to execute ITIL® 4 Strategist methodologies with proficiency and to spearhead constructive change in my company, thanks to this course. An experience that was genuinely enriching.
Aditya MallDevOps Release/Change Management Specialist
I had a life-changing experience with Vinsys' ITIL® 4 Strategist Certification Training. The course material was delivered in an understandable and succinct way, making difficult concepts simple. My ability to apply theoretical knowledge to real-world situations was aided by the practical exercises and real-world examples, which gave me important context. Along with being authorities in their fields, the teachers had a strong desire to see their students succeed. I found the emphasis on ongoing improvement to be quite helpful, and it has already improved the way I approach IT service management. My confidence in spearheading strategic initiatives within my organization has increased along with my skill set thanks to this course. For anyone wishing to progress in their IT service management career, I heartily recommend Vinsys.
Chetana MaruCorporate Training Consultant | PRINCE2 |PMP|SCRUM
Vinsys' ITIL® 4 Strategist Certification Training is excellent. This all-inclusive course focused on real-world applications while covering every facet of IT service management. A collaborative learning atmosphere where everyone felt valued was fostered by the instructors' warm and encouraging demeanor. Applying theoretical concepts to real-world scenarios was made possible by the practical exercises and case studies, which were especially helpful. Learning was efficient and pleasurable because of the well-structured and simple-to-follow course materials. I'm much more confident now that Vinsys has helped me understand how to create strategic plans, put governance structures in place, and successfully manage risk. I sincerely appreciate the chance to learn from such experienced experts; this course has changed my career completely.
Nidhi AryaSystem Engineer at Infosys |Certified Scrum Master (CSM)
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