Office Administration Skills

Ensure smooth communication management, financial administration, document preparation, and various other administrative tasks with Vinsys’ Office Administration Skills program. Productivity tools, Minute Taker, Office Suite, business writing, time management, and business

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Office Administration Skills
Effortlessly maintain general office management.
Stay confident in document preparation and management.
Master in scheduling and coordination.
Uphold a professional demeanor.

COURSE OVERVIEW

Office administrative work is challenging. It involves various activities and responsibilities. Therefore, guidance is essential. We understand this very well and have introduced the Office Administration Skills program under skills development. This program is armed with tools, etiquette, and tips to provide in-depth knowledge of administrative assistants. 

We have kept the course content comprehensive by dividing it into various topics and subtopics. Our training approach covers group discussions and assessments to provide great insight into productivity tools such as the productivity mind map and the 80/20 rule. We include a detailed discussion of business etiquette to help build a respectable image of the company in front of investors and customers, ensuring you feel well-informed and knowledgeable. 

The course content also covers smart time management tools and rules for creating plans to keep things organized. We encompass note-taking methods to record discussions and planning. This practical program equips you with the art of dealing with difficult behavior by maintaining calmness and conflict management rules. 

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COURSE OBJECTIVES

This course will help you:

  • Understand administrative tasks such as emailing, time management, maintaining data, organizing meetings, etc.
  • Evaluate administrative assistance qualities such as listening and asking questions, assertiveness, time management, and self-management.
  • Analyze the importance and use of Google Calendar, Dropbox, project management software, and various other productivity tools.
  • Examine the essence of small talk to establish a feeling of solidarity among team members.
  • Understand the significance of maintaining telephone, meeting, handshake, and business card etiquette to demonstrate professionalism.
  • Learn the value of time and develop time management skills using time management tools. 
  • Assess how to manage schedules, assignments, dates, and documents using office management software like Excel.
  • Create strategies for maintaining a friendly environment with professionalism through anger management techniques and 5-step conflict settlement.
  • Understand the role of the “Minute Taker” to attend meetings, record key details, and listen actively.
  • Analyze the Note-Taking system to maintain focus, store information for future use, and recall information.

TARGET AUDIENCE

This Office Administration Skills Training Course is for anyone seeking an excellent administrative skills. It can be beneficial for numerous professionals, including:

  • Executive Assistants
  • Personal Assistants
  • Administrative Assistants
  • Office Managers
  • Secretaries
  • Administrative Coordinators
  • Receptionists
  • Team Coordinators
     

ELIGIBILITY CRITERIA

This administration skills development course is open to everyone. No prior work experience is required. In other words, a novice administrative coordinator can also enroll in this program to enhance their skills.

Course Outline

Module 1: Introduction

  • Introduction to Administration Skills
  • To-Do List and Time Management
  • Communication Skills
  • Self-Management
  • Assertiveness 
     

Module 2: Productivity Tools

  • Productivity Mind Map
  • Setting Priorities
  • 80/20 Rule
  • Utilizing the Eisenhower Box
  • Productivity Tools
     

Module 3: Business Etiquette

  • Handshake Etiquette
  • Business Card Etiquette
  • Business Dining Etiquette
  • Telephone and Meeting Etiquette
  • Small Talk Skills
  • Learn to Set Your First Impression
     

Module 4: Time Management

  • Plan Your Day Right 
  • Time Management Tools
  • Overcoming Procrastination
  • Pomodoro Technique
     

Module 5: Business Writing and Note-Taking System

  • 3 Cs of Business Writing
  • Grammar Skills
  • Understand Format of Business Letters
  • Note Taking Methods
     

Module 6: Using Business and Excel Spreadsheet

  • Organizing and sorting data 
  • Excel 101
  • Managing Duplicates
  • Conditional Formatting
  • Basic Data Analysis 
     

Module 7: Techniques to Tackle Difficult People

  • Analyzing behavior
  • Five-Step Conflict Management
  • Anger Management
  • Develop Happy and Cooperative Building Relationships
  • Maintaining Professionalism
     

Module 8: Minute Taker’s Workshop

  • Organizing Meetings
  • Role of Minute Taker
  • Minute Taking Techniques
  • Review and Editing of Minutes
  • Writing Effective Minutes
     

Choose Your Preferred Mode

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ONLINE TRAINING

  • Offer virtual classrooms and interactive modules.
  • Deliver diverse courses in IT, Skills Development, Cybersecurity, Engineering, etc.
  • Opportunity to get basic to advanced level training.
  • Prepare you for certifications and rigorous selection processes.
     
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CORPORATE TRAINING

  • Deliver up-to-date knowledge and practical insight into courses.
  • Maintain a holistic learning environment by organizing group training.
  • Extend support to small and large businesses of diverse fields.
  • Extensive experience in serving high-quality training services to businesses.
     

FAQ’s

Why should I choose Vinsys for skills development courses?

With over 2 decades of experience in online education, Vinsys stands out with its continuous growth and global reach. We have expanded our network to several countries, including Qatar, UAE, USA, and India. Our skills development programs foster leadership qualities, and our study materials meet current needs. We are a trusted provider of custom skills development programs, making us the ideal choice for your learning journey. 

Can I join this course if I want to be a personal assistant?

This course is excellent for anyone who wants to assist team members or business leaders. It provides a detailed understanding of roles and responsibilities, techniques, and tools for administrative assistance.

Is this course suitable for small businesses?

This course promises to enhance your organization's administrative operations regardless of its size. We provide group training services to businesses, ensuring that all businesses can receive benefits from our expertise.   

Is it a short-term course?

Yes, this is a short-term course. However, the Instructor-led training is intensive and fast-paced, while the self-paced study mode allows you to learn at your own speed, depending on your availability. 

Do you provide the Office Administration Skills certification?

Yes, we provide a credible and recognized Office Administration Skills certificate to participants who successfully complete their course assignments, projects, and assessments.

Why Vinsys

whyVinsys
Seasoned Instructors
Seasoned Instructors
Official Vendor Partnerships
Official Vendor Partnerships
Authorized Courseware
Authorized Courseware
3,000+ Courses & 2,000+ Modules
3,000+ Courses & 2,000+ Modules
In Synch with Tech-advancements
In Synch with Tech-advancements
Customizable Blended Learning Options
Customizable Blended Learning Options

Reviews

Enrolling in the Office Administration Skills course was one of the best decisions I made for my career growth. Armed with knowledge of productivity tools like the 80/20 rule and work management etiquette, I am confident in navigating administrative tasks efficiently in real-life scenarios.
Veena AchrekarPersonal Secretary | Office Administration
As a secretary, I used to struggle with keeping records and staying organized. However, after learning practical data analysis techniques, conditional formatting, and Excel 101, I now feel more prepared and competent in my role. It was a truly rewarding experience.
Alhanoof Al KhaterBusiness administration
We praise Vinsys for providing comprehensive skills development courses, and this one is out-of-the-box. Our administrative assistants perform smooth and uninterrupted office operations. The practical insights assure us that we can use Office software and time management tools efficiently for administrative jobs.
Vaida SalamehAdministration & Office Management
Conflict resolutions, a minute taker, a note-taking system, procrastination management, and conditional formatting are some effective office administration tools that our team has thoroughly learned.
Virmont David RazonOffice Management | Administration | Human Resource

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