The MB-340T00: Microsoft Dynamics 365 Commerce Functional Consultant is a 4-day (32-hour) expert-led course that facilitates a thorough knowledge and understanding of Microsoft Dynamics 365 Commerce. The course lets you configure and implement Microsoft Dynamics 365 Commerce to support the organizational platform and benefit the business. The comprehensive training will help you prepare for the exam MB-340: Microsoft Dynamics 365 Commerce Functional Consultant and earn related certification after qualifying it.
The course will cover topics like deployment of Dynamics 365 Commerce, configuring commerce data exchange, product information management, and other related functionalities of Dynamics 365 Commerce headquarters. You can configure distributed order management, manage store inventory, configure continuity orders and instalment billing, and operate an e-commerce channel.
The course uses official Microsoft courseware, and training will be delivered through a Microsoft Certified Trainer (MCTs) with more than ten years of experience in the field. The certification after course completion will be of significant help in your career as you explore opportunities in the Dynamics 365 field.
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After completion of the course, professionals will be able to:
The target audience of the course includes:
The professionals enrolling for the course should have-
Dynamics 365 Commerce delivers a complete omnichannel solution that unifies the operating system, in-store, and e-Commerce experiences to personalize customer engagement, increase employee productivity, optimize operations, and deliver better business outcomes.
Lessons of Module 1
Lab 1 of Module 1 : Group discussion on hardware
Lab 2 of Module 1 : Group discussion on store topologies
After completing this module, students will be able to:
Before Dynamics 365 Commerce channels can be created and used, several prerequisites must be completed. Configuration of those prerequisites enables successful transactions in commerce channels.
Lessons of Module 2
Lab 1 of Module 2 : Group discussion on the selection of the right payment connector
Lab 2 of Module 2 : Configure prerequisites for Online store channel
Dynamics 365 Commerce is an end-to-end merchandising solution that you can use to manage product lifecycles from creation to maintenance, distribution, and publishing through commerce channels. You can consistently complete processes by using embedded workflows.
Lessons of Module 3
Lab 1 of Module 3 : Configure a retail product
Lab 2 of Module 3 : Group discussion on Product discoverability
After completing this module, students will be able to:
Dynamics 365 Commerce includes an omnichannel pricing engine. You can configure the system so that all commerce channels use the same options. You can also create channel-specific pricing, discounts coupons, and promotions.
Lessons of Module 4
Lab 1 of Module 4 : Retail discounts
Lab 2 of Module 4: Create and simulate sales pricing
After completing this module, students will be able to:
The goal of any retail business is to increase sales while also increasing customer satisfaction with the retailer’s brand. Proper customer management and loyalty policies empower sales associates to become trusted advisors and establish long-term relationships with their customers. Dynamics 365 Commerce helps organizations to gain a unified view of customers and manage exciting customer incentives including affiliations and loyalty programs.
Lessons of Module 5
Lab 1 of Module 5 : Configure a new Loyalty scheme
Lab 2 of Module 5 : Group discussion on Importance of clienteling in Retail
After completing this module, students will be able to:
Dynamics 365 Commerce allows for the centralized configuration and management of multiple Commerce channels. The requirements for brick-and-mortar operations are unique compared to other Commerce channels. Transactions can be performed in Dynamics 365 Commerce point of sale (POS) to register sales and returns in several ways.
Lessons of Module 6
Lab 1 of Module 6 : Create a customer pick up order and pick up the order
Lab 2 of Module 6 : Set up a new POS register and device
After completing this module, students will be able to:
Dynamics 365 Commerce is an omnichannel solution that provides a call center channel with capabilities for order capturing, payment processing and customer service.
Lessons of Module 7
Lab 1 of Module 7 : Create transactions in a call center
Lab 2 of Module 7 : Create a call center order
After completing this module, students will be able to:
Dynamics 365 Commerce adds a native e-commerce toolset to the existing Dynamics 365 capabilities. The toolset is designed to streamline the organizations’ commerce business with an end-to-end solution across traditional and emerging channels. Capabilities include built-in authoring and development tools, engaging and intelligent digital storefronts, and a connected marketing and commerce platform.
Lessons of Module 8
Lab 1 of Module 8 : Create and manage an e-commerce site
Lab 2 of Module 8 : Configure an online store channel
After completing this module, students will:
Dynamics 365 Commerce provides functionality to manage store inventory, including store inventory replenishment capabilities, inbound and outbound store inventory operations, and order fulfillment.
Lessons of Module 9
Lab 1 of Module 9 : Set up a rule for DOM & see it in action
Lab 2 of Module 9 : DOM Scenarios, Rules and examples
After completing this module, students will be able to:
Dynamics 365 Fraud Protection is a cloud-based solution that is designed for e-commerce, brick-and-mortar stores, and omnichannel merchants to help protect their revenue and reputation by providing tools and capabilities to decrease fraud and abuse, reduce operational expenses, and increase acceptance rates, all while safeguarding user accounts from fraud exposure.
Lessons of Module 10
Lab 1 of Module 10 : Group discussion: A fraud protection case study
Lab 2 of Module 10 : Group discussion: Discuss options for identifying and preventing fraud
After completing this module, students will:
Microsoft Certified Dynamics 365 Commerce Functional Consultant Associate Certification provides credibility to your knowledge as a functional consultant and gives your career a good boost. Professionals working as functional consultants, information workers, developers, or business professionals that use Dynamics 365 Commerce in their businesses can focus on getting this certification. The certification validates your skill to configure, deploy, and maintain the Dynamics 365 Commerce platform. To earn this certification, you need to have:
What is MB-340T00?
The MB-340T00 Microsoft Dynamics 365 Commerce Functional Consultant allows functional consultants to configure and manage loyalty customer experiences. The course helps organizations, learners, and professionals reach their maximum potential by addressing challenges at the workplace.
What does a Dynamics 365 functional consultant do?
A Dynamics 365 functional consultant is responsible for capturing requirements, engaging subject-matter experts, translating requirements, and configuring solutions and applications.
Does Vinsys provide any assistance after completion of the course?
Vinsys promotes collaborations through interactive practice tests, support from an approved expert, real-world knowledge activities, pre-and post-assessments, and exam scheduling support.
What is the duration of the course?
The course is of 4 days (32 hours) duration.
Can I access the class material after the completion of the course?
Yes, you will get the course material.
Can I cancel the course after paying the course fees?
Yes, you can cancel the course 48 priors to the day of your sessions.
How can I take up the MB-340T00 training?
There are exciting options offered by Vinsys to choose from - virtual instructor-led training (vILT), instructor-led training (ILT), private group training, and more.
What does the MB-340T00 Microsoft Dynamics 365 Commerce Functional Consultant exam measure?
The exam measures your ability to configure Dynamics 365 Commerce Headquarters; configure and manage POS; configure prices, discounts, loyalty, affiliations; and products, and configure Dynamics 365 call centers.
Which exam has to be cleared to get the related certification?
You need to clear MB-300T00: Microsoft Dynamics 365 Core Finance and Operations examination.
How important is MB-340 for a career as a commerce functional consultant?
MB-340T00 will validate your skill to configure functionalities of the Dynamics 365 Commerce application. The course will prepare you for the related certification and give you significant recognition for your skills, allowing you to enjoy better career opportunities.
Can I register for more than one course at a time?
Most of the courses provided at Vinsys give you the liberty to select the training option, but at times two courses clash. So, it is advisable to complete one course before enrolling in the other.
What career opportunities do I have after completing this course?
You can find career opportunities as a Dynamics CRM/CE Solutions Architect, D365 CE Solutions Architect, D365 BC Software Developer, Dynamics CRM/D365 CE Technical Consultant, and Synamics AX/F&O Supply Chain Specialist.
What is the MB-340T00 exam format?
The MB-340T00 is a multiple-choice question-based examination.
What is the passing score to get MB-340T00 certification?
You will have to get at least 700 out of 1000 points to clear the MB-340T00 exam.