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ITIL® 4 Foundation Certification Training in Jubail, Saudi Arabia
ITIL® 4 Foundation Certification Training in Jubail, Saudi Arabia
This 3-days instructor-led online ITIL 4 Foundation course in Jubail let professionals understand the fundamental ideas, guidelines, and procedures of IT service management. This course is extensive because it covers the four aspects of service management, the ITIL framework, and the service valu
Experienced Subject Matter Instructors
Earn 16 PDUs after Course Completion
Regular Mock Tests
Overview: ITIL® 4 Foundation Certification Course in Jubail
This ITIL 4 Foundation certification course in Jubail is a comprehensive training program that participants learn the procedures and principles of ITSM. Using a focus on essential terms, concepts, and elements, this course covers the most recent version of his ITIL Framework. Aside from other essential ITIL 4 ideas, participants will discover the Foundation principles, which form the basis of service management, and the Service Value System (SVS) along with 4D models. ITIL 4 and modern IT practices will be discussed in the course, with a focus on how flexibility, teamwork, and ongoing development are critical to enabling the delivery of excellent services to customers and stakeholders. This course covers a wide range of important topics, such as activities included in the service value chain, service relationships, and how ITIL procedures support successful organizational outcomes.
Once done with course with success, candidates will be prepared to sit for the ITIL Foundation 4 certification exam, which validates their comprehension of ITIL principles and their practical application experience. This credential will be extremely helpful for IT professionals who want to increase their standing and level of expertise in IT service management. Their ability to positively influence the organization's goals will consequently be enhanced.
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Course Objectives
Upon completing the course, you will be able to:
• Recognize the fundamental ideas behind IT service management.
• Discover how the ITIL 4 service management architecture was altered in earlier iterations.
• Examine the value streams and processes, people and organizations, information and technology, and partners and suppliers as the four aspects of service management.
• Discover the components that comprise the ITIL service value system.
• Find out how the ITIL 4 principles relate to service management.
• Acknowledge the goals and elements that comprise the ITIL 4 service value chain.
• Enumerate all of the ITIL 4 practices and explain how each one adds to value creation.
• Recognize the functions of continuous improvement and governance in ITIL 4.
• Examine the test objectives carefully to make sure you're ready for the ITIL 4 Foundation certification exam.
• To gain a practical understanding and application of the framework, apply the ITIL 4 principles through case studies and real-world scenarios.
Audience
• People who are interested in expanding their knowledge of the procedures that go into providing IT and digital services.
• People starting the shift to ITIL 4 or those looking to broaden the scope of their current ITIL competencies.
• Analysts, managers, support staff, developers, integrators, leaders, and so forth are examples of IT specialists.
• People who want to earn an ITIL 4 Foundation certification.
Prerequisite
• Enrolling in the ITIL 4 Foundation course doesn't require any prior training or experience.
• People from different backgrounds need to understand the ITSM best practices.
• Whether you're a non-IT professional interested in service management or an IT professional looking to expand your knowledge, this course offers practical knowledge and skills that can be applied in a variety of industries.
Course Outline
Key Concepts of IT Service Management
• Customer.
• User.
• Sponsor.
• Service management.
• Service.
• Utility.
• Warranty.
Create Value with Services
• Organization,
• Outcome,
• Output,
• Risk,
• Cost,
• Value,
• Utility and Warranty.
Service Relationships Concepts
• Relationship management/Service offering/Consumption/Provision.
How ITIL Guiding Principles Help Organizations Adopt/Adapt Service Management
• The essence, application, and dynamics of the guiding principles.
• Emphasizing on value.
• Commencing from your current position.
• Advancing incrementally through feedback.
• Cooperating and enhancing transparency.
• Considering/Operating holistically.
• Maintaining simplicity/pragmatism.
• Enhancing and streamlining through automation.
Understand & Describe 4 Dimensions of Service Management
• Value streams and processes.
• Information and technology.
• Organizations and people.
• Partners and suppliers.
The Purpose/Components of the ITIL Service Value System
• Clarifying the ITIL service value system.
• Unveiling the activities within the service value chain and their interconnections.
• Highlighting the interconnectedness of the service value chain and its facilitation of value streams.
The Inputs/Outputs/Purpose of Every Value Chain Activity
• Engaging/Improving/Planning.
• Designing and transitioning.
• Building and obtaining.
• Supporting and delivering.
The Purpose of ITIL Practices
• Information security management.
• Capacity/Performance management.
• Relationship/Supplier/Availability management.
• Service continuity management.
• Monitoring/Event management.
• Incident/Problem management.
• Service Desk/Service Level management.
• Release management.
• Deployment management.
• Service configuration management.
• Service request management.
• IT asset management.
• Continual improvement.
Define ITIL Terms
• IT asset.
• Availability.
• Configuration item.
• Incident/Problem.
• Known error.
• Change.
• Event.
• 7 ITIL practices.
Explain ITIL Practices in Detail & How They Fit Within the Service Value Chain
• Change control.
• Service request management.
• Incident/Problem management.
• Service Desk/Service Level management.
• The continual improvement models.
About The Certification
An individual with the ITIL 4 Foundation Certification in Jubail is essentially conversant with the ideas and practices of ITSM. Both IT specialists and non-specialists may take the certification, which covers service value chains, guiding principles, and value systems fundamentals. By acquiring the necessary knowledge of contemporary ITSM frameworks, learners will be able to enhance organizational performance and match IT services with business objectives.
Exam Details :
• ITIL 4 Foundation Certification Exam
| Examination Format | MCQs |
| Number of Questions | 40 |
| Passing Score | 26 out of 40 marks required (65%) |
| Duration | 60 minutes |
| Book Policy | Closed book |
| Certification Renewal | Every 3 years starting from 2023 |
Mr. Prasad Lele
IT Governance & ITSM consultant
Area Of Expertise: ITIL® Expert, CobiT® 5 Implementation Certified, CobiT® 5 Assessor Certified, Certified ISO/IEC 38500 Lead IT Corporate Governance Manager, ITIL 4 Foundation Certified, Certified ISO/IEC 20000 Lead Auditor, PRINCE 2® Practitioner, Certified ISO 21500 Project Manager, SIAM™ Foundation, VeriSM™ Foundation
Course Advisor
- Prasad has 20 + years of experience across IT operations, IT Service Management, IT Projects, IT Governance, IT Risk & Compliance Management.
- He has trained more than 2000 professionals on various best practices & frameworks.
- He Has a strong exposure of requirements elicitation to design, improving, developing, implementing & auditing processes.
- Prasad possesses a good understanding of assessing various IT processes against industry best practices.
- He has worked on various Transition Projects like, “Change in vendor support” “Domain Migration & Policy Implementation” “ITSM Tool Implementation” “Consolidation of Service Desk” “Designing of customized reports in the tool”.
Choose Your Preferred Mode
Online Training
- 5 days Instructor-led ITIL 4 Foundation Training
- Experienced Subject Matter Experts
- Approved and Quality Ensured training Material
- 24*7 Leaner Assistance And Support
- Enroll Now
Corporate Training
- Customized Training across Various Domains
- Instructor-Led Skill Development Program
- Ensure Maximum ROI for Corporates
- 24*7 Learner Assistance and Support
- Enroll Now
FAQ’s
What is ITIL 4 Foundation certificate?
Acquiring the ITIL 4 Foundation Certification (ITSM) is a great way for people who want to learn more about the principles and practices of ITSM based on the ITIL 4 framework. There will be more opportunities for candidates to pursue advanced education and ITSM specialization if they are proficient in the terms, concepts, and ITIL processes covered in this certification program.
Who can take the ITIL 4 Foundation course?
The ITIL4 Foundation course can be beneficial to a broad spectrum of professionals, such as IT personnel, project managers, consultants, business analysts, and those who are curious about the right ITSM methodology. Whether you want to align the organization's IT services with its goals or learn new IT skills, this course will equip you with a wide range of knowledge and abilities that are relevant to many roles and industries.
What is the content of the ITIL 4 Foundation course?
The 4 Foundation course covers a wide range of topics in detail, including ITIL Practices, Guiding Principles, Service Value Lines, and the integration of ITIL with other frameworks and methodologies. With an emphasis on cooperation, flexibility, and continuous improvement to add value for customers and stakeholders, participants will have a firm understanding of modern ITSM techniques.
How is the composition of ITIL 4 Foundation exam in Jubail?
Examiners are expected to demonstrate their understanding of ITIL 4 principles and practical application skills through 40 multiple-choice questions on the ITIL 4 Foundation exam.
What is the score for the ITIL 4 Foundation exam?
A minimum score of 26 out of 40 points, or 65 percent, is required for candidates to pass the ITIL 4 Foundations exam and receive a certificate.
Is the ITIL 4 Foundation exam an open book exam?
The ITIL 4 Foundation closed-book exam may be taken without the use of course materials.
How long does the ITIL 4 Foundations exam take?
Examinees have one hour to complete all 40 questions on the ITIL 4 Foundation.
How many times do I need to renew my ITIL 4 Foundation certification?
PeopleCert Global Best Practices certifications, such as ITIL 4 Foundation, will require renewals every three years starting in 2023 to ensure that professionals remain current with the newest advancements and techniques in ITSM.
May I take the ITIL 4 Foundation test online?
The ITIL 4 Foundation exam can be proctored online with PeopleCert. If candidates specifically meet the exam requirements, they are free to take the exam whenever it is most convenient for them.
Why should you select Vinsys for this course?
You will get the best training, which includes sessions, trainers, and course materials, by choosing the ITIL 4 Foundation course in Jubail. With Vinsys, learners can receive guidance from qualified and experienced instructors who will provide them with pertinent readings and real-world examples to ensure they fully grasp the ITSM concepts.
Why Vinsys
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Reviews
I have recently completed my ITIL Certification in Jubail with Vinsys. Great Experience Worth to do with Vinsys, Thanks!
Alaa MaharusSupport Engineer
ITIL Foundation Training Course with Vinsys given me various aspects of incident management in my daily support work. The trainer had vast industry experience so he explained each and everything with a case study example. So For Those who worked in Service Industry definitely attend ITIL training with Vinsys.
Zafer HussainSupport Specialist
