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ITIL® 4 Strategist: Direct, Plan, and Improve (DPI) Certification Training in Saudi Arabia
ITIL® DPI Training Overview
The three-day advanced-level ITIL ® 4 Strategist: Direct, Plan, and Improve course in Saudi Arabia trains you how to leverage Agile and Lean working methods to your company's best advantage. It covers tactical and strategic methods for organizing and carrying out continuous development wi
ITIL
Ample educational resources to ensure attendees stay up to date on the newest advancements in the field of technology.
Tailored learning paths designed with the participants' various requirements and ability levels in mind.
Offers carefully selected course materials that capitalize on recent technological advancements and business trends.
Overview: ITIL® DPI Certification Training in Saudi Arabia
The ITIL 4 Direct, Plan Improve (DPI) certification program offers ITSM professionals an actionable and strategic approach to establishing an adaptable, organized framework for delivering products and solutions that are constantly improving. ITIL 4 is a globally accepted framework that encourages the implementation of best practices for a well-functioning IT infrastructure. Through various modules, learners will gain a comprehensive understanding of ITIL 4, studying the foundational concepts of DPI and how the Service Value System (SVS) and guiding principles apply to them. The course covers numerous topics: strategy management, planning, assessment, and directions critical role in successfully implementing strategies. Learners can put these concepts into practice and encourage continual improvement through effective measurement and reporting using Value Stream Mapping (VSM).
ITIL 4 Strategic DPI Certified professionals will be able to show that they can plan and adapt processes to an organizations advantage. They will also gain knowledge of the vocabulary, instruments, and best practices needed to establish a reliable IT governance. The trained specialists will provide businesses with the strategic tools necessary to manage and optimize their IT services, enabling them to eventually improve service delivery by coordinating IT goals with business objectives. By earning this certification, businesses may foster an inventive and resilient culture while being more economical, efficient, and resistant to rapidly evolving technological surroundings. Enrol with Vinsys today to start your transformational journey, where experienced instructors and copious course materials provide a seamless learning environment, enabling your teams to master ITIL 4 Strategist ideas and deliver strategic value for your business.
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Course Objectives
- The successful completion of the ITIL® 4 Strategist Direct, Plan & Improve (DPI) course in Saudi Arabia will equip you with the following:
- Understand the fundamental concepts and challenges of Direct, Plan, and Improve (DPI) within the framework of ITIL 4.
- Get knowledge about how an organization's approach to service management is impacted by strategy management.
- Learn how to assess the current state of the services to identify areas that require improvement.
- Determine how to create and carry out strategies that correspond with the organization's goals and specifications for advancement.
- Examine the applications of Value Stream Mapping (VSM) in planning and evaluation.
- Develop reporting and measuring abilities to support continuous service improvement (CSI).
- Determine how to build a balanced service value system (SVS) using the four service management dimensions.
- Gain expertise in Organisational Change Management (OCM) principles and methods to support improvement-focused programs.
- Gain communication skills tailored to the different parties involved in service delivery, planning, and enhancement.
- Learn practical techniques for implementing the four ITIL 4 dimensions to create the Service Value System.
Audience
This course is designed for many sorts of learners. It doesn't matter how competent the participants are. Nonetheless, the following is the intended audience.
- IT managers and directors
- Service managers and ITIL specialists
- IT Consultants and Support Firms
- Quality analysts and process owners
- Teams for IT development, operations, and services
- Managers and Leaders of Organisational Change
- Project managers and program coordinators
- Professionals working to improve and implement IT service management
- Those trying to pass the Direct, Plan, and Improve (DPI) section of the ITIL 4 Strategist test
- Those pursuing the title of ITIL Managing Professional (MP).
- People aiming to become certified ITIL experts.
- Managers who wish to grow in their positions and increase their income through education.
Eligibility Criteria
- The following are the minimal requirements to make sure you are ready for the ITIL® 4 Strategist Direct, Plan & Improve (DPI) course and can get the most out of the material covered:
- Hold either the ITIL 4 Foundation credential or the ITIL 4 Managing Professional Transition certificate. Proof of certification must be produced upon request.
- Understand the core concepts and vocabulary of ITIL 4. Pre-course readings are provided to refresh the material.
- It is recommended that students have some prior experience with IT service management to understand better and contextualize the concepts and practices presented in the course.
- Having experience with the administration and use of IT-enabled services will be helpful.
- A fundamental understanding of ITIL standard procedures and how they contribute to creating value-added services.
Course Outline
Module 01- Overview
- People, organizations, and culture
- Why planning, improvement, and direction are important
- Planning and Direction Improvement
- The function of reporting and measurement
- Guidance, organization, and enhancement of the ITIL SVS
- Putting the guiding ideas into practice
- Value, results, expenses, and hazards to plan, direct, and enhance
- Planning, guidance, and progress for everyone
Module 2- Plans and Guidance
- Management of strategies
- Defining the frameworks and procedures used to control actions and make choices
- The function of risk management in planning, improvement, and direction
- Portfolio management: an essential method for making decisions
- Guidance through risk, governance, and compliance
Module 3- Evaluation and Scheduling
- Fundamentals of evaluation
- Planning Fundamentals
- An Overview of Value Stream Mapping
Module 4- Assessment and Documentation
- Fundamentals of reporting and measurement
- Measurement types
- The four dimensions and measurement
- Product and service measurement
Module 5- Constant Enhancement
- Fostering a culture of ongoing improvement
- Improvement of the service value chain and procedures on an ongoing basis
- Organisational improvement that never stops
- The model of continuous improvement
- Utilising reporting and measurement of continuing development
Module 6- Organisational Change Management and Communication
- Foundations of successful communication
- Finding and interacting with interested parties
- Fundamentals of OCM
Module 7- Creating a System of Services Values
- Taking up the guiding ideas
- Centre of excellence in the field of service management
- The SVS's four service management dimensions
Module 8: Bringing Everything Together
- Contemporary Leadership
- Applying the directing principles to planning, improvement, and direction
Module 9: Exam Planning Strategies for the Exam
- Example Test(s)
About The Examination
As of February 1, 2022, PeopleCert, the ITIL® examination organization, no longer administers exams on paper. It takes place online. During the course, you will receive an exam ticket, and three months following the course, you will receive instructions on setting up the exam for a time and day of your choosing. The tests are web-proctored by PeopleCert and are available 24/7. The ITIL® 4 Strategist: Direct, Plan, and Improve test in Saudi Arabia assesses candidates' understanding of strategic IT service management through 40 multiple-choice questions. To pass the exam, students need to achieve at least 28 out of 40 points or a passing percentage of 70%. The ninety-minute exam is a closed-book assessment that heavily emphasizes candidates' ability to quickly and thoroughly apply the ITIL® 4 Strategist standards.
Choose Your Preferred Mode
Online Training
- Real-time active participation is encouraged in interactive online learning settings.
- Flexible scheduling options to satisfy a variety of learners' needs.
- Online learning tools that are simple to access for instruction.
- Knowledgeable advice from seasoned business professionals.
Corporate Training
- Devoted technical support to handle any issues arising from the virtual learning environment.
- Regular assessments and tracking tools are necessary to monitor personal progress.
- Instructors help learners during the training process and offer customized comments.
- Upon completing the online training program, one will receive certification and recognition.
FAQ’s
In what ways can you help me prepare for the ITIL® 4 Strategist: Direct, Plan, and Improve exam in Saudi Arabia?
If you enroll in the three-day virtual training course, our experienced tutors with years of IT Service Management (ITSM) experience will teach you everything you need to know to pass the ITIL® 4 Strategist: Direct, Plan, and Improve examination in Saudi Arabia. You will also receive the official core guidelines and practice papers in eBook format before your proctored exam.
What is the ITIL 4 Direct, Plan, and Improve certification meant for?
IT service managers need to understand the purpose and applicability of the ITIL 4 DPI certification. This certification assesses candidates' skills and helps them improve their ability to successfully deploy digital strategies and information technology (IT) to address IT disruptions.
Which essential subjects are addressed in the ITIL 4 DPI?
The ITIL® 4 Strategist: Direct, Plan, and Improve course covers several important subjects, such as the influence of lean and agile techniques, planning for continuous improvement, and practical approaches to planning and directing that boost organizational agility and efficiency. After completing this comprehensive course, professionals will possess the necessary skills to thrive in dynamic IT service management environments.
Will I get a certificate of course completion when I finish this course?
We will send you a soft copy of the certificate as soon as you pass the ITIL® 4 DPI certification exam.
What structure does the test adhere to?
There are forty multiple-choice questions on the 90-minute exam. 28 points out of 40 is a passing grade. The exam is closed-book.
When does the ITIL® 4 DPI certificate expire?
The ITIL® 4 DPI certification has no expiration date and is valid for life. Nonetheless, ITIL® might receive updates and be published in revised versions.
Is there an ITIL® 4 DPI open book exam?
The ITIL® 4 DPI proctored exam is closed, and no notes are allowed during the assessment.
Will you adapt the course to fit our organization's specific requirements and objectives?
Vinsys evaluates your training needs and areas for improvement with you. We provide a range of training options, including virtual training, on-site training at your convenience, and private group training. Our certification programs and training courses complement your company's objectives.
What are the advantages of taking the ITIL® 4 DPI training course Vinsys offers?
Vinsys offers authorized training programs and a great support system, making it an excellent place to receive training. Better support and more resources are always available to help learners maximize value for the client. Vinsys's trainers are skilled in appreciating the benefits of technology, integrating it into the training curriculum, and providing instruction that best meets participant needs and industry requirements. Vinsys keeps an overview while paying great attention to details to ensure the system satisfies and surpasses criteria.
How long does the ITIL® 4 DPI course take to complete?
The training offers a three-day intensive learning experience that is both thorough and rigorous.
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Reviews
I've gained greater knowledge about how strategy management affects an organization's service management since completing the ITIL® 4 DPI course. Participants in the training program gained invaluable knowledge through practical problem-solving exercises. My proficiency has increased as a result of Vinsys' thorough training.
Shriang PatilIT Service Manager
My team members have gained measurement and reporting skills to support continuous service improvement thanks to Vinsys' ITIL® 4 DPI training. Vinsys's trainers have been instrumental in increasing our organization's effectiveness by sharing creative ideas with our staff.
Lata KherIT Process Improvement Specialist
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