Interpersonal Skills Certification Training

Cordial relationship with your colleagues and team mates has marvellous effects on work atmosphere. Building healthy relationship speeds up and concretises the process of employee engagement. After building trust in a relationship, your teams transitions to a high-performing cohesive unit within no time. Our training program sheds light on various behavioural and communication traits that will help you not only in gaining traction, but also in developing and maintaining rapport with your colleagues – the direct result being more enjoyable working hours and personal branding. This program can be customised to accommodate a variety of goals, depths, and competencies depending on your requirements.

People with varying attributes and personality traits work together in the form of a team. While this brings numerous ideas to the table, there is always a room to clashes. Conflict at workplace might be among peers or peers and superiors, but certain conflict management strategies are always effective for bringing about a resolution without affecting the involved parties severely. With our training program, learn the principles and implement the practices that will always give you an edge in resolving conflicts effectively. This program can be customised to accommodate a variety of goals, depths, and competencies depending on your requirements.

Managing people is a tricky task often equivalent to herding cats. However, even in case of cooperative team members, people management skills are crucial for team bonding and high productivity. Leadership and people management go hand in hand. When we are very well aware of the fact that disagreements, conflicts and critical situations are just round the corner in your everyday business life, your deportment must reflect your capacity to manage and lead your people. Our training program provides an insight of all the necessary theories and practices for honing your people management skills. This program can be customised to accommodate a variety of goals, depths, and competencies depending on your requirements.

Be it social life, be it corporate life, there are people completely unique and thus disparate from one another (differentiating factors might be age, gender, race or beliefs). These differences should however not let individuals or a group develop a feeling of being a square peg in a round hole. Inclusion is an effective method to flip workforce diversity and make it conducive for the workplace atmosphere. Our training program explains various levels of diversity, some common hindrances that become fetters in the process of inclusion (e.g. prejudices, generalisation) and their solution approach. Training content can also be decided as per your preferences and TNI. This program can be customised to accommodate a variety of goals, depths, and competencies depending on your requirements.

Giving and receiving feedback is an essential part of communication skills, because it not only fosters exchange of ideas but also paves way for future progress. The primary motto of feedback is improvement, clarifying the fact that feedback shouldn’t be a blunt reproach or a blind applause. With our training program, understand how to give and receive feedback for ensuring betterment without causing offence. Comprehend the importance of emotional stances and choosing correct words/ phrases for giving a constructive feedback – be it to your junior, peer or supervisor. This program can be customised to accommodate a variety of goals, depths, and competencies depending on your requirements.

Human interaction is inevitable in all walks of life and maintaining cordial relationships with those around you is always beneficial. In professional life, your level of interpersonal effectiveness becomes a game changer for achieving rapid growth. Good communication and interpersonal skills will bring to your teammates’ notice your bandwidth and capacity to help in many important managerial processes like employee engagement and even strategic alignment. With our training program, develop this skill set and leverage it for team bonding and personal branding. This program can be customised to accommodate a variety of goals, depths, and competencies depending on your requirements.

Teamwork and collaboration are crucial factors in target achievement. However, differences in opinion and approach amongst team members often need to be dealt with, due to which the persuasion process comes into play. Thus, collaboration often demands a fair amount of negotiation and persuasion. With our training program, understand the essential communication and behavioural traits to enable you to convince people successfully. Through empathy and accountability, instil trust and confidence in the minds of your teammates and lead them to a win-win situation with your proposed action plan. This program can be customised to accommodate a variety of goals, depths, and competencies depending on your requirements.

Every business has effects on people and people in turn have effects on a business. In stakeholder management process, you improvise and strengthen the relationship with your stakeholders (individual or groups affecting or being affected by your organisation’s work/ activity). External stakeholders exercise great influence on brand establishment, due to which it becomes extremely crucial to have a well-planned stakeholder engagement policy. Our training program shows various approaches and methods to enhance stakeholder relationships, gain their confidence and keep conflicts at a bay. This program can be customised to accommodate a variety of goals, depths, and competencies depending on your requirements.