ISO | IEC 20000 Lead Implementer Training | Online ISO

Ramadan Exclusive ! Flat 50% OFF!

(T&C Apply)

training

Domain / Vendor

iso iec 20000 lead implementer certification

An in-depth analysis of the delivery procedures and particular standards linked with ISO 20000

Gain knowledge of release procedures, inclusive resolution, and best practices.

Documentation and protocol recommendations for demonstrating compliance with the standard

Monitoring and quantifying service performance while pinpointing improvement opportunities

Overview Learning Objectives Who Should Attend Prerequisite Outline Certification

ISO/IEC 20000 Lead Implementer Certification in Saudi Arabia

In a five-day training, you may develop quality management systems inside your firm and learn to implement a service management system (SMS). By deepening your comprehension of ISOs overarching framework, this advanced learning course facilitates the smooth incorporation of ISO standards into management systems. In addition, it is possible to integrate industry-validated methodologies to guarantee the efficacy of services. As an IT quality manager, the course provides valuable insights into implementing quality management services per ISO 20000 standards and fostering ongoing enhancements.
The training provides enterprises with a comprehensive grasp of ISO 20000 criteria and a method for learning that significantly advances their futures. You can conduct internal and external audits as an IT auditor per ISO 20000. Upon understanding the courses foundational concepts and hands-on activities, one will effortlessly discern the interconnections among ITIL, ISO/ 20000-1:2005, and ISO 20000-2:2005. Professionals at Vinsys are well-trained to address your inquiries and will never misinform you. Therefore, investigate the certification regarding the standards, service delivery procedure, and compliance, and provide suggestions for improvement.

ISO/IEC 20000 Lead Implementer course Objectives

ISO-20000 Lead Implementer Course goals often include the following:

Utilization in the real world provides chances for professionals to use their acquired information and abilities via practical exercises, case studies, and conversations.
Enable to better understand the issues and solutions that arise during real-world implementation.
Acquire an all-encompassing understanding of the fundamental concepts, tactics, and methodologies required to successfully implement and administer a Service Management System (SMS).
Facilitate the formulation of plans by professionals to ensure that IT service management processes are consistently monitored, measured, and enhanced following the tenets of ISO/IEC 20000.
Provide professionals with the necessary information and abilities to formulate efficacious strategies and action plans about adopting ISO/IEC 20000 within their respective businesses.
Acquaint professionals with the fundamental elements and prerequisites of an IT service management system (SMS) as specified in ISO/IEC 20000. This will empower them to create and maintain an SMS that adheres to the necessary standards.

Audience

These are members of the SMS implementation team already.
Project managers have a goal to achieve excellence in the implementation of a service management system.
Professionals in information security and privacy
IT consultants whose work includes advising organizations on the deployment of service management systems.
Officers of data security who want oversight of ISO-20000 assistance and efficient SMS framework maintenance planning
Auditors, both internal and external
IT personnel who have the responsibility of ensuring that their workplace is compliant with the ISO-20000-1 standard

Eligibility Criteria

Professionals require a minimum of five years of experience, with two of those years dedicated to ITSM work.
A foundational comprehension of ISO-20000 and an exhaustive grasp of application concepts.

Course Outline

Module 1: Introduction to ISO/IEC 20000 series and the initiation of an SMS

A synopsis of the ISO/IEC 20000 series: An overview of the ISO/IEC 20000 family of standards, including its relevance and function in IT service management.
Commencement of an SMS: Comprehending the preliminary stages that must be undertaken in order to implement a Service Management System (SMS) in a company, including scoping, resource allocation, and leadership commitment.

Module 2: Implementation plan of an ISMS

An examination of the ISO/IEC 20000 series: An Anatomy of the ISO/IEC 20000 family of standards, elucidating its intent and importance within the realm of IT service management.
Understanding the early steps necessary to implement a Service Management System (SMS) in a company, such as resource allocation, leadership commitment, and scoping.

Module 3: Implementation of an ISMS

Comprehensive direction on the establishment and execution of critical ISMS procedures, such as risk assessment, risk treatment, document control, and incident management.
Integration with current systems: Methods for optimizing the efficiency and effectiveness of the ISMS by integration with the organization's existing management systems and procedures.

Module 4: SMS monitoring, continual improvement, and preparation for the certification audit

Monitoring and evaluation: Approaches to monitoring and evaluating the SMS's performance include the creation of metrics and key performance indicators (KPIs).
Strategies for finding improvement opportunities, adopting preventative and corrective measures, and promoting continuous improvement in the SMS.
Guidelines for preparing for the certification audit, including criteria for supporting documents, audit readiness evaluations, and audit results management.

Module 5: Certification exam

A comprehensive outline of the certification examination, including its organization, content, and format.
Exam preparation: Strategies and procedures for properly preparing for the certification examination, including study materials, practice questions, and exam-taking tactics.
Exam administration includes all aspects of managing the certification examination, such as scheduling, registration, and exam logistics

About The Examination

There are always two potential results on an exam: pass or fail. The ISO 20000 Lead Implementer test results are generated 6-8 weeks after the exam. Curious to find out more? Now we can get into the specifics of the test-

Questions in an exam format often make up ISO 20000.
You will have three hours to finish the test, but if you are a professional who does not speak English, you will be granted an additional thirty minutes.
You need a 70% or above on this open-book test.
With the help of Vinsys's practical exercises, mock exams, and professional lectures, you'll be well-prepared to pass the exam and get that respectable credential

Choose Your Preferred Mode

ONLINE TRAINING

Take this course, enjoy the lessons, and earn 31 continuing education points!
Join the online training session and immerse yourself in five comprehensive and engaging instruction days.
Experts in their industries with years of expertise are available as certified trainers.
Making use of the provided materials, students may ensure that they are adequately prepared to take part in credible evaluations in their subject area.

Enroll Now

CORPORATE TRAINING

Training programs designed to improve business processes via both individual and group instruction
Vinsys may assist its workers by using applications that are particularly made to increase capacity.
Businesses in the professional sector can be assured that their investments will provide the highest possible return.
As a company, Vinsys is committed to helping professionals succeed by providing them with ongoing guidance and assistance.

Enroll Now

FAQ’s

What learning formats does Vinsys offer for the course?

Among the many options offered by Vinsys' hybrid learning paradigm are private group delivery, instructor-led virtual training, and other forms of instructor-led instruction. This allows for more adaptable learning.

Who is ideal to take this course?

An advanced-level ISO-20000 lead implementer training course is very beneficial for professionals, consultants, managers, and enthusiasts who want to successfully implement an SMS within a business.

What is the total duration of the ISO-20000 course?

The total duration of the ISO-20000 course is 05-days.

Does Vinsys offer any additional resources beyond the course?

In addition to the course materials, we provide supplemental materials like case studies, mock tests, and more tools to ensure thorough study. Our specialists assess the progress by giving themselves practice exams.

What certification does the ISO-20000 course prepare for?

The ISO-20000 course prepares you for ISO/IEC-20000 Lead Implementer Certification.

What about the ISO/IEC-20000 Lead Implementer Certification Exam?

Preparation is key for this advanced-level test because of its difficulty. The test lasts for 180 minutes and is made up of essay questions. Your successful completion of the ISO-20000 Lead Implementer Training Course is a prerequisite for this course.

How will the course benefit me in future career opportunities?

Taking this course can help you get a job in various business roles, including risk assessment manager, internal auditor, project manager, security analyst, compliance auditor, and IT quality auditor.

Why should I choose Vinsys for the ISO-20000 course?

We guarantee a smooth and problem-free learning experience by providing you with top-notch learning strategies, thorough course materials and content, professionals who can adapt to different scenarios, and continuous support. Thanks to our stellar track record of passing certification exams, we have become well-known and earned the prestigious Microsoft Silver Learning Partner title.

How does Vinsys ensure my success on the exam?

We guarantee that you will succeed on the test by offering opportunities for hands-on learning, practice exams, study guides, and consistent instruction from industry leaders to seasoned professionals.

Am I eligible for the course as an IT individual?

Anyone with a basic grasp of SMS concepts and ISO-20000 principles is certainly welcome to sign up for the class.

Why Vinsys

Seasoned Instructors

Official Vendor Partnerships

Authorized Courseware

3,000+ Courses & 2,000+ Modules

In Synch with Tech-advancements

Customizable Blended Learning Options

Related Courses For You

ISO 20000 Foundation Certification Training Program

ISO 27001 Foundation Certification Training

ISO 9001:2015 LA Training and Certification

Reviews

The ISO 20000 Lead Implementer training that Vinsys offers is second to none, and I say this as someone with a wealth of experience in IT service management. The training session gave me the self-assurance and tools to spearhead an initiative to enhance my company's IT service offering.

Dinanath DeshmukhIT Servicre Manager

Our team is quite impressed with Vinsys's ISO 20000 Lead Implementer training because it is well-structured and comprehensive. We were able to get important insight and practical advice from the seminar for adopting ISO 20000 standards at our company.

Deelip VyasIT Quality Manager