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Microsoft Dynamics 365 For Customer Engagement for Sales Associate Certification Training
MB-210T01 Certification
MB-210T01 Certification
Do you want to assist customers anywhere, anytime, from any device while working smartly? Microsoft Dynamics 365 For Customer Engagement for Sales Associate helps you close more deals by leveraging easy-to-design process flows. You will learn to analyze sales dat
MB-210T01 Certification
Hands-on Training Experience
Microsoft Certified Trainers
Microsoft Official Curriculum
MB-210T01 Course Overview
Microsoft Dynamics 365 For Customer Engagement for Sales Associate is a 01-day course consisting of 04 modules aiming at customer engagement, generating more leads, and streamlining the sales cycle. A comprehensive program will develop your efficiency in tracking data against sales goals, automating best practices, devising best action strategies, and handling clients and potential customers more efficiently. You will discover how to help sales employees by utilizing the applications available automation and customization capabilities. Besides, you will have in-the-moment insights about your customers with sentiment analysis and guide them to the right product using guide selling. It will help you build relationships by connecting with sellers and customers through preferred communication channels with Microsoft Dynamics 365 Sales.
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Course Objectives
- Estimate and install to configure the Dynamics 365 customer engagement application
- Identify the possible sales scenarios
- Configure product catalog
- Measure and evaluate the complete sales cycle
- Devise analytics tools on the customer data
- Support and manage customer records.
Target Audience
- Customer engagement functional consultant
- Subject matter experts
- Business Stakeholders
- IT professionals
- Sales executives
- Professionals starting their career in Dynamics 365 customer engagement
Prerequisites
- The professionals enrolling for the course should be familiar with business applications and be keen on customizing the application for implementation in your organization.
Course Outline
Module 1 – Sales overview
- Configuring Sales
Module 2 – Working with Opportunities
- Manage customers
- Working with Opportunities
- Embedded intelligence
- Playbooks
- Integrated sales tools
Module 3 – Quotes to Orders
- Order processing overview
- Manage product catalog
- Create and manage quotes
- Create and manage orders and invoices
Module 4 – Sales Analytics and Insights
- Overview
- Power BI
- AI for sales
About The Exam
You require passing MB-210 examination after the competition of this course to gain the Microsoft Dynamics 365 FOR Customer Engagement for Sales Associate Certification.
- Exam Title: Microsoft Dynamics 365 for Customer Engagement for Sales Associate (MB-210)
- Test format: Multiple choice
- Passing score: 70%
- Retake fee: USD 99 +Taxes
- Delivery option: Online (Proctored)
Choose Your Preferred Mode
ONLINE TRAINING
- Instructor-led Online Training
- Experienced Subject Matter Experts
- Approved and Quality Ensured Training Material
- 24*7 Leaner Assistance And Support
CORPORATE TRAINING
- Customized Training According to Requirements
- Instructor-Led Skill Development Program
- Ensure Maximum ROI for Corporates
- 24*7 Learner Assistance and Support
FAQ’s
What is the course duration?
The course is of one-day duration.
When does class start/end?
Classes start at 9:00 am and end by 5:00 pm. The course module gets covered in the eight hours class.
Does Vinsys provide other courses related to Microsoft Dynamics 365?
Vinsys aims at bringing the best to the learners. We offer a wide range of related courses for better guidance and professional growth. Other related courses include Microsoft Dynamics 365 Fundamentals (ERP) and Microsoft Dynamics 365 (CRM)
What are the exam fees?
The exam fees are included in the course fees only for the first course attempt post which, if the professional has to appear for the exam again, then a fee of USD 99 + taxes must be paid by you.
Does this course prepare for Microsoft Dynamics 365 Sales Functional Consultant Associate certification?
The course content can help clear the Microsoft Dynamics 365 Sales Functional Consultant Associate Certification. The course module contains information on the topics included in the certification examination.
Is the expert-led course suitable for new graduates?
Yes, the course is designed for both new graduates and experienced professionals.
Can I access the class material after the completion of the course?
Yes, you will get the course material.
Can I cancel the course after paying the course fees?
Yes, you can cancel the course until 48 priors to the day of your sessions.
How can I customize Dynamics 365 Sales to fit my organization’s processes?
You can start by viewing excellent tutorials and videos provided by Microsoft.
If you get stuck or don’t have the time, Vinsys would love to partner with you to help you overcome your obstacles.
How can I integrate Dynamics 365 with Office 365?
Thankfully, Dynamics 365 is fully integrated with the Office 365 platform.
What do Dynamics 365 Sales include?
Dynamics 365 Sales enables salespeople to build strong relationships with their customers, take actions based on insights, and close deals faster.
How do I get started?
You can start by signing up with our CRM experts to learn about your Dynamics 365 journey.
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