ISO/IEC 20000 Lead Implementer Certification Training

Organizations mandatorily need a secure, well-established, IT Service Management system in place to achieve confidence and support from clients as well as customers. The ISO/IEC 20000 Lead Implementer Program ensures that professionals possess the knowledge and skills necessary for the smooth functioning of ITSMS in an organization conforming to the ISO/IEC 20000 standards.

In this course, candidates can expect to gain a comprehensive understanding of ITSMS best practices, service delivery processes, problem resolution processes, planning and implementation of services, control processes, releases processes, and relationship management processes. This training is aligned with the project management practices established in ISO 10006 (Quality Management systems Guidelines for Quality Management in Projects) and is also compatible with ISO 20000-2 (Guidelines for the Implementation of an SMS) and ITIL.

Vinsys training focuses on creating ISO/IEC 20000 Lead Implementer professionals by providing optimum training resources and ensures success in the certification exam with ease. Our trainers follow a skill-based training approach for enhanced learning while our courseware provides comprehensive material for an offline understanding of concepts.